Speed up onboarding with an AI agent on WhatsApp — collect documents, follow up, resolve issues, and securely organize everything in your preferred storage.
Hey, I’m Akhil Thomas. I’ve been around the block with product launches — cheering from the sidelines, shipping quietly in the background, clapping for others. But somehow, I never made it to the “Maker” badge. Until today. After countless launches (and a few launch fails), here I am… officially a Maker on Product Hunt for the very first time.
Over the past two years, our team has focused on tackling use cases where conversion rates have historically remained in the low single digits — often because it's simply not feasible for humans to follow up with hundreds of thousands of customers manually.
We’ve been deploying voice, text, and hybrid AI agents to run multiple experiments in parallel — testing whether intelligent agents, automation, and workflows can significantly improve outcomes.
And we realized we could use this hybrid approach to solve some of the long-standing problems that have created operational chaos across fintech, banks, NBFCs, and consumer companies.
Today, we're launching one such hybrid solution — document collection.
Our document collection agent can:
Request and collect documents from customers
Answer their questions in real time
Check if the submitted documents meet your criteria
Ask for a re-upload if needed — and explain why
Follow up via call or WhatsApp if a customer becomes inactive
We’d love to hear your thoughts on document collection and what other use cases you think a hybrid approach could solve
Looks like a very helpful product, especially the real time clarification capability. As someone who finds paperwork to be an absolute headache, I'm definitely looking forward to using this!
Super helpful tool for modern teams 👏 A hybrid document collection agent that combines automation with real-time human support, exactly what many businesses need to improve efficiency and customer experience. Curious to know how others are handling this today?
Very useful product @oyeakhil Can't wait to try it out.
This sounds like an incredibly powerful tool! The ability for the AI agent to follow up in real time on WhatsApp, check if documents meet criteria, and even explain why a re-upload is necessary, is a game-changer. How the AI handles edge cases where customers might not understand the specific document requirements or where documents might be unclear?
Currently sitting at the tata motors service centre, it's been atleast 4 times since I have shared the docs and files for insurance claim and havnt gotten the customer support I need.
I feel this product has some crazy potential for these issues.
