Boost your customer support with CX Genie. The AI-driven platform integrates chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.
Hey Product Hunters! 👋
I'm Ethan, founder and CEO of CX Genie and I'm super excited to introduce our AI-driven customer support platform to the Product Hunt community!
We're on a mission to help businesses of all sizes deliver outstanding customer experiences, and improve their internal operations. That’s why we built CX Genie -- to give you the tools you need to make every customer interaction meaningful and efficient.
🤖 What is CX Genie? It’s an AI-powered customer platform with solutions that simplify and enhance your customer support operations by allowing you to:
- Resolve inquiries instantly with smart automation.
- Personalize every interaction to make your customers feel truly valued.
- Automate repetitive tasks, giving your team more time to focus on what really matters.
- and more!
👥 Who is CX Genie for?
Anyone making decisions about customer support -- whether you’re a CEO, founder, department director, or team lead. It’s perfect for busy managers, stressed teams, and businesses that want to enhance their customer service and drive better results.
I’m passionate about developing tools that genuinely make a difference for businesses, and I truly believe CX Genie can be that game-changer! 💯💯
🎉 🎉 Special Offer: To celebrate our PH launch, we’re giving the community 3 months FREE on our Pro Plan. It’s the perfect chance to experience CX Genie, and see how it can transform your customer support and operations.
The team and I love to hear your thoughts! Your feedback is invaluable to us because it shapes product and roadmap -- it’s how we keep improving and making CX Genie better for you. 🙌
Join our Discord to directly communicate with me and the team. We’re ready to answer your questions and hear your suggestions. 🙋 Can't wait to see what you think!
Just stumbled upon this AI-driven customer support tool through an ad and gotta say, really impressed with how it automates tasks and personalization, it’s super user-friendly and practical for cutting support costs and boosting sales, great job on this, have you thought about integrating more analytics features or maybe even more integrations with existing CRM systems?
Came across this on an ad and decided to give it a go, honestly, it seems like just another tool claiming to do everything under the sun, but the AI part is intriguing, maybe it's worth a shot if they actually deliver what they promise, especially curious if it can handle complex queries without falling apart
Cool idea but do we really need another AI-driven customer support tool decision-makers are already overwhelmed with options and the whole 'no-code' promise might be flashy but not always practical, interested to see how it actually handles real-world customer service challenges
Automating customer interactions is cool, but I'm curious, how does it handle more complex issues that need human touch, also, is there a risk of losing that personal connection customers value so much? 🤔
Seems like another AI tool trying to replace human touch in customer service, this might save money but does it really care about what customers actually need
There's a lot of hype around AI these days but doesn't always translate to better results, how does your platform really stand out from all other AI-driven solutions, also, any plans to include more language support to reach a wider audience?
So another AI tool to "revolutionize" customer support huh, sounds like a lot of hype, I get that automation can help but will it really make customers feel "truly valued" or just frustrate them more, let's see if this actually delivers or if it's just another tech gimmick, curious to hear others' thoughts
Ethan, this AI-powered tool sounds amazing and could really streamline customer support, do you have any plans to add more languages or maybe some sort of voice support as well? Keep up the great work!
CX Genie offers a streamlined approach to customer support with its no-code, AI-driven solutions. It's an efficient tool for transforming customer service operations without requiring extensive technical expertise. Congratulations on the launch.
Hey Ethan, I get the push for AI in customer support but isn't there a risk of losing the human touch with these automated solutions for companys that have always prioritized personal interaction, also 3 months free is nice but what about long-term affordability for small businesses looking to scale, curious to hear other thoughts on this
Love your vision for CX genie,no code part was so important for us CX genio! congratulations, sound fantastic
Congrats on launching this awesome CX platform @son_nguyen_ep and team! I really like how you have all the basics and advanced features of traditional CX tool like workflows and chatbot, but also enabled AI features like connecting to your product information and insights.
For me personally, the scrolling product visuals move a bit too fast even when hovered over. I also encountered a problem where there seems to be an input field that calls up my password manager and at a certain point the video player goes wild. More details: https://jam.dev/c/6d5f5d5b-ba03-...
Congrats on launching CX Genie! I'm already a customer enjoying the platform so far. Highly recommend others to try it out.
Awesome launch! CX Genie sounds like it could make a real difference in how companies handle support. I'm super interested in how it could replace conventional customer support platform, thinking the AI Core & Customer Support could make a tremendous growth. Gonna check the 3 month out!
Congrats on launching CX Genie! I love the idea of simplifying customer support while improving the customer experience. It’s going to be interesting to see how businesses can leverage it to increase conversions and drive sales.!
Congrats on the launch of CX Genie! I tried and it made our customer support more personalized and efficient. Highly recommended for improving customer service!
Congrats on the launch of CX Genie! @son_nguyen_ep It’s exciting to see a no-code AI solution that can revolutionize customer support and drive efficiency. How does CX Genie ensure seamless integration with existing systems and what kind of customization options are available?
