🚀 Crowd turns customer data into clear insights. It unifies analytics, session recordings, heatmaps, feedback, and more—powered by AI. Ask questions in plain English and get instant answers, so your team can act fast. No SQL, no learning curve, just growth.
🗣 Hey Product Hunt! 👋
I'm Joseph from Crowd, and I'm excited to share our latest product offering with you.
We're incredibly excited to finally be here! 🎉 Many of you might know us as Crowd, a user research and customer feedback tool. But today, we're thrilled to introduce you to the *new* Crowd: a 360° customer intelligence platform! 🚀
We started Crowd with a mission to make user feedback more accessible. We loved helping teams understand their customers through surveys, prototype testing, and more. But we realized that understanding the complete customer story required more than just feedback. It required a unified view of *all* customer data.
So, we went back to the drawing board and rebuilt Crowd from the ground up.
Now, Crowd offers:
- AI-Powered Insights: Get instant answers about user behavior in plain English. 🗣️
- Research Studies: Launch Card sorting, preference tests, usability studies, 5-second tests, and more directly to your website.
- Live Session Recordings & Heatmaps: See exactly how users interact with your product. 👀
- Real-time Analytics: Track key metrics without the complexity. 📊
- User Activity Tracking: Follow user journeys from start to finish. 🗺️
- Feedback Widget: NPS, CSAT, and bug reports straight from your users.
- Talk to real users: Schedule live interviews to dive deeper into their needs.
- Integrations: Connect all your favorite tools (Zendesk, Intercom, and more!) 🔗
Crowd is designed for teams who want to:
- Replace their complex analytics stack: One platform for everything. 🧩
- Understand real user insights to guide product decisions. 🤖
- Improve customer acquisition and retention. 🥳
- Their entire team to have access to customer insights 🤝
- Shorten time to insights from weeks to minutes. ⏱️
- Optimize user experience & retention.
- Make data-driven decisions that impact the bottom line. 📈
We're incredibly proud of Crowd 2.0 and can't wait to hear what you think.
We're eager for your feedback on how we can make Crowd even better. Let us know in the comments! 👇
P.S. 🎉 Product Hunt Exclusive: Get 50% off your first month on any plan or 30% off any annual plan.
Now this is fantastic Joseph, a very exciting platform indeed, I might just have to integrate it into my day to day :)
Best of luck today!!
With AI-powered insights and analytics, it vividly reflects how users interact with the product. It covers everything to help optimize user experience and make data-driven decisions, which makes it incredibly useful!
Congrats Joseph and the Crowd team! 🚀 This 2.0 update looks like a game-changer — love the shift from feedback collection to full customer intelligence. The AI insights + live session recordings combo sounds especially powerful. Excited to see how teams level up their product decisions with this! 🙌
THis is awesome Analytics platform. I would love to try and see its effectiveness.
I love the focus on turning qualitative feedback into actionable insights—you can actually see where users struggle without endless watching. Particularly excited about the upcoming AI chat that synthesizes heatmaps, recordings, and analytics into clear recommendations. Looks like a real productivity win for product teams!
