Commerce Copilot is your AI salesperson + support rep in one chat. It guides shoppers to products, nudges checkout, handles order tracking/returns, and speaks 50+ languages. Plug into Fynd, Shopify, WooCommerce in 5 mins.
Interesting take on AI agents — instead of being everything to everyone, it’s focused on commerce-specific actions. That focus might be its biggest strength
The product has a lot of potential making life easier for buyers on a commerce portal. For people like me who prefer to get things sorted out quick and easy without having to go through lengthy IVRs and agents, this comes across as the perfect shopping and after sales support.
AI as a commerce assistant and support rep is a game-changer for e-commerce! It’ll make customer interactions faster, more personal, and always available. Can't wait to see how it transforms shopping!
Love the idea — turning AI a top commerce assistant and support rep just makes so much sense
CoPilot.Live's AI voice calls are incredibly realistic. It's like talking to a human, not a bot!
This could revolutionize customer support! Having AI handle everything from product guidance to order tracking is genius. 👏
This seems like a massive time-saver for merchants! Love the idea of automating ticket resolution and cart recovery 24/7. The '95% automated resolution' is ambitious – super intrigued. Can you share a bit more about what kinds of support tickets typically end up needing that human handoff?
super excited about this launch!
we built this because shopping online shouldn’t feel like digging through a warehouse.
most people just want to ask a question, get a quick answer, and make a decision.
that’s what commerce copilot is for—turning passive browsing into real action.
feels like a small shift now, but this might just be the default way we all shop in a few years: ask, get, go. no fuss.
Looks amazing team, Curious: how does Commerce Copilot personalize product recommendations in real-time, is it rule-based, or does it learn from user behavior across sessions? Also, how well does it handle multilingual support across regional dialects?
Commerce Copilot sounds like a powerhouse for online stores! Love how it combines sales and support into one seamless experience — and with multilingual support and easy setup, it’s a no-brainer for boosting conversions and customer happiness.
Absolutely loved how this product helped us reduce customer queries and made customer satisfaction better! The fact that it supports both VOICE and Chat feature along with multi lingual capabilities is commendable! I recommend copilot.live to anyone who wants to make their customers happy without making them wait! Kudos to the entire team
This looks super helpful. How much effort to connect a shopify built website?
Hey PH Community 👋
I’m Farooq, Founder of Fynd. We’ve spent a decade helping 2,300+ brands grow online. One pattern has never changed: shoppers want instant, human-grade help before and after checkout.
Today we’re launching Commerce Copilot, a no-code AI agent that becomes your top-performing salesperson and support rep:
Knows your catalogue, policies & order data
Guides discovery, upsells in chat, and even nudges abandoned carts
Resolves up to 95 % of support tickets automatically while handing tricky cases to humans, complete with conversation summaries
Deploys on Fynd Storefront, Shopify, WooCommerce, BigCommerce, WhatsApp, email… wherever shoppers talk to you
We are shipping a 60 free trial so every store can try it, plus deep workflow automations for power users.
Ask me anything about the tech, the lessons we learned scaling AI across retail, or how this fits into your stack.
Share your feedback and feature requests are gold to us.
