Chatwoot Voice has everything your support team needs to handle customer calls without leaving the inbox: browser-based calling, inbound and outbound phone support, Twilio Voice integration, WhatsApp calling support, call recordings, transcripts, AI summaries, call history, and customer context in one conversation thread.
Over the last few years, we have focused on making Chatwoot a solid product for text-based customer conversations across live chat, email, WhatsApp, social channels, help center, automation, and AI. Once those workflows became mature, it made sense to bring voice into the same experience.
Today, we are introducing voice calls in Chatwoot.
You can receive and make calls from the browser, see customer context before picking up, and keep recordings, transcripts, summaries, and call history in the same conversation thread. It works with Twilio Voice, and we’re also working on WhatsApp calling.
This is part of a broader direction for Chatwoot: Chat, email, WhatsApp, voice, AI, and customer context should all live together.
We’d love your feedback, especially from teams that still rely on phone support or are trying to bring voice into a modern support workflow.
very cool. is this supported in self-hosted instances too? can I add my own VOIP server?
adding voice on top of a chat first support stack is exciting because it forces a question about session continuity. when a customer calls after starting in chat, does the voice agent inherit the full transcript context or start fresh, and how do you avoid the customer having to repeat the problem? curious how you've structured that handoff.
The voice layer inside the same conversation thread is the part I’d test first for support ops, especially with recordings, transcripts, and AI summaries attached to the existing customer context. For launch/community support, the edge case is a call that starts in WhatsApp and then needs a teammate to follow up by email. Does Chatwoot keep that handoff in one thread with the call summary visible to the next agent?
Calls inside the same support inbox makes so much sense. The worst support tax is context living in five different places.
About Voice Calls in Chatwoot on Product Hunt
“Calls, chats, and emails all in one support inbox”
Voice Calls in Chatwoot launched on Product Hunt on June 16th, 2026 and earned 104 upvotes and 10 comments, placing #14 on the daily leaderboard. Chatwoot Voice has everything your support team needs to handle customer calls without leaving the inbox: browser-based calling, inbound and outbound phone support, Twilio Voice integration, WhatsApp calling support, call recordings, transcripts, AI summaries, call history, and customer context in one conversation thread.
Voice Calls in Chatwoot was featured in Messaging (51.9k followers), Open Source (68.5k followers) and Customer Communication (12.7k followers) on Product Hunt. Together, these topics include over 30.6k products, making this a competitive space to launch in.
Who hunted Voice Calls in Chatwoot?
Voice Calls in Chatwoot was hunted by Pranav Raj S. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Reviews
Voice Calls in Chatwoot has received 6 reviews on Product Hunt with an average rating of 4.67/5. Read all reviews on Product Hunt.
Want to see how Voice Calls in Chatwoot stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Pranav Raj S
Hey Product Hunt,
Over the last few years, we have focused on making Chatwoot a solid product for text-based customer conversations across live chat, email, WhatsApp, social channels, help center, automation, and AI. Once those workflows became mature, it made sense to bring voice into the same experience.
Today, we are introducing voice calls in Chatwoot.
You can receive and make calls from the browser, see customer context before picking up, and keep recordings, transcripts, summaries, and call history in the same conversation thread. It works with Twilio Voice, and we’re also working on WhatsApp calling.
This is part of a broader direction for Chatwoot: Chat, email, WhatsApp, voice, AI, and customer context should all live together.
We’d love your feedback, especially from teams that still rely on phone support or are trying to bring voice into a modern support workflow.
Happy to answer questions here.