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Chatfire

Website live chat for teams that live in Google Workspace

Customer Success
Customer Communication
Chat rooms
Visit WebsiteSee on Product Hunt

Hunted byTravis ReederTravis Reeder

Connect your website visitors directly to your team's Google Chat Spaces. Get thread-per-ticket organization, /reply vs. private internal notes, 2-way file sharing, and an ultra-light <15KB widget. $0 free tier or $10/mo flat with unlimited seats.

Top comment

Hey Product Hunt! 👋

I’m Travis, maker of Chatfire.

Why we built this

We Google Workspace for everything and we already had Google Chat open all day and we wanted our website visitors to be able to talk to us there.

Traditional help desks (Intercom, Zendesk, Crisp) make you keep *another* web inbox open all day and charge $39 to $95 per agent seat. If you want 5 engineers and founders to occasionally jump in and help customers, you're suddenly paying $250+/month.

So we built Chatfire 🔥 — a blazing-fast live chat widget that turns any Google Chat Space into a collaborative customer support desk.

How it works

- 🧵 One Thread Per Ticket: Every new visitor inquiry creates a dedicated thread in your Google Chat Space with a rich card showing their name, email, current page URL, browser info, and custom metadata (like plan tier or user ID).
- 🔒 Private Team Notes by Default: Chat openly with your teammates right inside the thread (`"Hey @Sarah, can you check this user's webhook logs?"`). Nothing goes to the visitor unless you explicitly type /reply .
- 🎭 Agent Privacy (`/name`): Want to reply as `"Alex from Support"` instead of exposing your personal Google Workspace name? Just type `/name Alex from Support` or set your alias in settings.
- 📎 Two-Way File & Screenshot Sharing: Visitors and agents can exchange images, PDFs, and logs seamlessly in both directions.
- ⚡ Zero-Dependency <15KB Widget: Pure vanilla JS encapsulated in Shadow DOM. It won't clash with your site's CSS and instant millisecond delivery.
- ✅ One-Command Resolution: Type /close (or /resolve) in Google Chat to close the ticket and notify the visitor.


💎 Radical Flat-Rate Pricing (No Seat Tax!)

We believe your whole team should be able to talk to customers without your CFO wincing at per-seat bills:

- Free Forever ($0): 1 website, **unlimited team members**, up to 10 chats/month. Perfect for side projects and indie apps.
- Pro Website ($10/mo or $99/yr flat): Unlimited team members, 100% white-label (no badge), custom brand colors/greetings, unlimited attachment retention, and up to 100 chats/month.

I’d love for you to try the live demo or spin up a free site at https://chatfire.app and let me know what you think!

Questions, feedback, or feature requests? Drop them below—I'll be hanging out here all day! 👇

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About Chatfire on Product Hunt

“Website live chat for teams that live in Google Workspace”

Chatfire was submitted on Product Hunt and earned 2 upvotes and 1 comments, placing #152 on the daily leaderboard. Connect your website visitors directly to your team's Google Chat Spaces. Get thread-per-ticket organization, /reply vs. private internal notes, 2-way file sharing, and an ultra-light <15KB widget. $0 free tier or $10/mo flat with unlimited seats.

Chatfire was featured in Customer Success (6.3k followers), Customer Communication (12.8k followers) and Chat rooms (638 followers) on Product Hunt. Together, these topics include over 8.2k products, making this a competitive space to launch in.

Who hunted Chatfire?

Chatfire was hunted by Travis Reeder. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.

Want to see how Chatfire stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.