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Chargeback Case is an offline workspace for sellers responding to payment disputes. Add the case details, organize receipts, tracking records and customer messages, build the timeline, and export a structured PDF to review before submitting. Everything stays on your device. No account or subscription. Available in English and Spanish for $19 once.
Hi, I’m Damian. I’ve been working on Chargeback Case, a tool for sellers who need to respond to a chargeback and have everything spread across emails, receipts, tracking pages, and customer messages.
You fill in the case, add the evidence you have, and download a PDF to review before uploading it to your payment processor. It runs in the browser, and the information stays on your computer.
It doesn’t send the dispute for you. It just helps you put everything in order.
This is the first version. It’s available in English and Spanish for $19. If you’ve dealt with chargebacks before, I’d be interested to know if this would have helped or what you’d change.
honestly this looks super useful for keeping everything straight when a dispute hits. one thing i'd love to see is a built in checklist of the most common reason codes per processor, so you know upfront which documents actually matter before you start gathering stuff. would save a lot of trial and error
Really like that everything sits on my device with no account needed, made organizing tracking numbers and customer messages way less chaotic. The PDF export was a nice touch for sending to my team before submitting.
Really like that everything stays local, no account or subscription nonsense. The PDF export with the timeline laid out cleanly is a nice touch, especially handy for someone like me handling disputes solo.
Really useful for keeping dispute docs tidy on my laptop. The PDF export came out clean and ready to send without messing with formatting.
About Chargeback Case on Product Hunt
“Turn chargeback evidence into a response pack”
Chargeback Case was submitted on Product Hunt and earned 7 upvotes and 9 comments, placing #155 on the daily leaderboard. Chargeback Case is an offline workspace for sellers responding to payment disputes. Add the case details, organize receipts, tracking records and customer messages, build the timeline, and export a structured PDF to review before submitting. Everything stays on your device. No account or subscription. Available in English and Spanish for $19 once.
Chargeback Case was featured in Productivity (656.6k followers), Fintech (47.3k followers) and E-Commerce (41.7k followers) on Product Hunt. Together, these topics include over 182.9k products, making this a competitive space to launch in.
Who hunted Chargeback Case?
Chargeback Case was hunted by Damian Forzani. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
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Damian Forzani