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Brightalks
AI Call QA that coaches your team, not just scores them
BrightTalks automatically transcribes call recordings and runs AI quality checks against your custom criteria — compliance, tone, script adherence, and more. Managers get flagged calls, issue-level reviews, coaching bundles, scorecards, and performance goals in one place. No more manual call listening. Built on AWS Bedrock + Transcribe, it works via web upload, API, or SFTP bulk ingestion.
Hey PH! 👋 We built BrightTalks after seeing how painful manual call QA is — managers spending hours listening to recordings, spreadsheets everywhere, no systematic coaching.
BrightTalks automates the whole pipeline: upload a call → AI transcribes it → runs your custom quality checks → flags issues → creates coaching bundles for agents.
Would love feedback from anyone in sales ops, contact center management, or QA teams. What's your biggest pain point with call reviews today?
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About Brightalks on Product Hunt
“AI Call QA that coaches your team, not just scores them”
Brightalks was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #72 on the daily leaderboard. BrightTalks automatically transcribes call recordings and runs AI quality checks against your custom criteria — compliance, tone, script adherence, and more. Managers get flagged calls, issue-level reviews, coaching bundles, scorecards, and performance goals in one place. No more manual call listening. Built on AWS Bedrock + Transcribe, it works via web upload, API, or SFTP bulk ingestion.
Brightalks was featured in SaaS (42.2k followers), Artificial Intelligence (469.3k followers) and Tech (624.1k followers) on Product Hunt. Together, these topics include over 302.3k products, making this a competitive space to launch in.
Who hunted Brightalks?
Brightalks was hunted by Harshal Bhangale. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
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Harshal Bhangale