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Bridge

An easy way for your users to give you feedback

User Experience
SaaS

User Feedback is the single most important source of truth to get to Product-Market fit, yet talking to users is really hard. We aim to Bridge the communication gap between users and creators with easy to launch beautiful forms inside your website or app.

Top comment

Hi Product Hunt 👋 I’m one of the co-founders of Bridge. Bridge is actually the result of our learnings building other companies (Masterspace, Layer, Techmart) some of them did well and some less. We all know that the secret to “build something people want” (Trademark-YC) is to talk to users. But how?! We’ve tried everything and conversions are terrible. 📧 Email? They are getting spammed all day 📞 Cold-calling? They HATE getting interrupted in their day 📆 Meetings? It’s too time consuming for them So at Layer we built a feedback form, for our users to effortlessly tell us what’s on their mind: feedback, bugs, questions, … and it worked 🤷‍♂️ We heard from them, iterated, and finally built something people loved 🫶 We decided to spin this off into an SDK and enable other creators to effortlessly hear from their users; Bridge: Users ^ Creators - Got it? ;) The feedback form is the first piece of the puzzle. We want to hear from you what would you like to see next: Other forms and Surveys? AI analysis? Let’s hear what you guys want, before building anything else 🧏 It took us 3 years and 4 companies to finally learn that 😅

Comment highlights

Hi Tarek, Congrats on launching Bridge! It's fascinating to see how your past experiences have shaped this tool. I'm curious to know, how has the initial response been from users implementing Bridge in their platforms? It definitely sounds like a game-changer for enhancing user feedback loops. Looking forward to seeing where you take it next!

Congratulations! Bridge takes the hassle out of gathering user feedback by providing easy-to-launch forms, bridging the communication gap effortlessly for creators. It's all about simplifying the process!

Interesting idea! I've been on the cold calling and email grind these past couple of weeks talking to my test users and trying to get their feedback, and it's absolutely a pain point in the process.

Hey Tarek, congrats on the launch of Bridge! Love the transparency about your journey and the evolution of your product. The feedback form sounds like a brilliant solution to a common problem. Excited to see how Bridge continues to empower creators to better connect with their users. Count me in for sharing insights on what could be next for Bridge!🚀

This looks really nice! Does it support anonymous feedback? I'm building an app where users might not want to be identified and it would be great to allow them to stay private.

Congrats on the launch! This looks amazing and REALLY simple to get started. Just curious, have you thought about implementing a feature voting functionality?

Your product's groundbreaking concept sets it apart! The innovation is intriguing. I'm curious, what exciting milestones or features are you planning for the next phase of development? Keep up the great work!

Really interesting! Feedback is such a crucial part of building great products. The integration here is super cool. Excellent work!

Looks like a great idea. The idea of giving discounts to people that leave feedback is clever. I'd recommend having a more simplified version that can be quickly selected (maybe like a star system from 1-5 or something) that can be used to just get quick feedback. Maybe they don't get a discount but it's quicker for the user and you still get some feedback. Congrats on the launch!