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Bolna

Build human-like front desk AI agents that answer every call

Productivity
Customer Communication
Calendar
Artificial Intelligence

With Bolna, build Voice AI Front Desk agents in less than 5 minutes. From intelligently answering every call, conversing in a human-like tone, and carrying out tasks such as booking appointments and sending mails, Bolna reduces spend, saves time and boosts CX!

Top comment

Hi all! I’m Maitreya, co-founder of Bolna with @xan_ps . Excited to launch our no-code platform that enables you to build super intelligent Front Desk Voice AI agents within 5 minutes📞 If you are missing calls from your customers and clients, or if you want to engage your leads with a calling campaign, Bolna is definitely for you! What makes Bolna unique? 1. Forget IVR, Pre-Recorded message and Robo-callers. Agents built on Bolna behave the way humans would, listening to the user, using their knowledge to build a response, and responding in a natural way 🙋🏻‍♂️ 2. Creating agents has never been easier. Using our templates or our custom GPT (Link), you can create an agent perfect for your use case. With RAG, Function Calling and CRM Integrations, our agent perfectly understands your company! 🧠 3. We were earlier a single-API-voice-AI-infra layer, and hence are still best-in-class in enabling human-like conversations (500ms latency, interruption / pause handling, fillers and back-channeling etc.) ⏰ 4. Once you build your agent and connect to your phone number, you can get back to building your business. Our agent will handle simple tasks such as scheduling appointments, updating your database and sending out mails. Whenever you wish, just pull detailed analytics of each conversation your agent has had! 😴 Finally, who’s using Bolna? 1. Small Businesses that do not want to hire front desk agents (Clinics, Barbershops, D2C / Ecommerce etc.) 2. Businesses that face a high volume of calls at sporadic times (Ed-tech, Prop-tech) 3. Businesses who want to reach out to their large user base for announcements, surveys, or even sales!

Comment highlights

What a fantastic concept! It’s great to see technology making customer service more efficient and effective.

"Congratulations on the successful launch of your new product! This is an incredible achievement. Wishing you great success and hoping this product is well-received in the market. May it bring great value to your customers and lead to continued growth and innovation. Best of luck and keep up the excellent work!"

Congratulations on your launch @xan_ps, Would love to know what has been the motivation behind Bolna, The name seems very interesting both in Hindi and English lol. I would like to know what was the backstory and how did you and the rest of the founders were able to identify the problem.

this is a fantastic idea! Is there a recording feature for this one? Congrats on the launch @maitreya_wagh1

As someone who was recently researching VOIP software on the market, this is awesome! Congratulations on your launch!

This is great tool for frontoffice with large call volumes. Excited to try out the product soon!

do you have other phone calls examples in other languages like french and arabic...?

I’m surprised there aren’t more live call ai tools out there. Tones of people prefer talking to the AI (I love chatting with ChatGPT for example). Congrats on the launch @maitreya_wagh1 and team!

I’ve used simialr voice agent before but the level of personalization and analytics Bolna offers is way more advanced!

I love how easy it is to create Voice AI Front Desk agents in just 5 minutes. Congrats on the launch!

This tool will be super useful for front desk tasks, congratulations on the launch !!

@maitreya_wagh Interesting idea definitely, what are your plans on going vernacular?

I’ve used similar voice agent before but the level of penalization and analytics Bolna offers is way more advanced!

Can Bolna handle multiple manage seamlessly and how easy is it to switch between them during calls?