Base Chat is an AI chatbot that delivers instant, source-backed answers from your company’s knowledge base in Google Drive, Notion, Jira, Confluence, Salesforce, and more. It ensures responses are up-to-date and can generate insights from complex documents.
We originally built Base Chat as a reference application to show users what they can build with Ragie Connect, our RAG-as-a-Service platform that helps developers embed RAG into their product, but the demand was clear—teams wanted a powerful AI chat experience that delivers accurate, source-backed answers from their knowledge base. So, we turned Base Chat into a full product.
What is Base Chat?
Base Chat is an AI-powered chatbot designed to help teams find information faster. It connects directly to your company’s knowledge base (Google Drive, Notion, Confluence, Jira, and many more) to provide instant, up-to-date answers backed by real sources.
Why Base Chat?
✅ Handles complex documents and retrieves precise answers fast. ✅ Works across multiple teams (Sales, Support, Engineering, HR). ✅ Connects to all your data sources (Google Drive, HubSpot, Salesforce, Slack & more). ✅ Enterprise-ready with built-in permissions.
Base Chat is powered by Ragie, our RAG-as-a-Service platform that helps developers embed RAG into their AI applications at scale.
Right now, Base Chat is available via a white-glove onboarding experience—if you’d like to try it, book a demo, and we’ll get you set up!
Would love to hear your thoughts and answer any questions! 🔥
What an incredible team effort from Bob, Ibrahim, Gary, Mohammed, Andrey, Matt, Danny, Shreyas, and Colin! The breadth of integrations you've built (Google Drive, Notion, Jira, Confluence, Salesforce) is really impressive.
Love how you're tackling a universal pain point - making company knowledge bases actually usable! The source-backed answers feature is brilliant - it builds trust and helps users verify information instantly. And the ability to generate insights from complex documents? That's like having a data analyst on demand!
The perfect early rating suggests you've nailed the user experience. As your third launch, it's clear you're building on solid foundations and user feedback. Really curious about:
What surprising use cases have you seen from early adopters?
How does the AI handle conflicting information across different platforms?
Any interesting patterns in how different departments use the tool?
Quick questions:
What inspired this focus on knowledge base chat interfaces?
How do you ensure the AI stays within the context of company-specific terminology?
Any plans to expand the integration ecosystem further?
The strong engagement on launch shows how many teams are struggling with knowledge management. You're essentially turning static documentation into dynamic conversations!
Keep revolutionizing how teams access and understand their collective knowledge. You're making company wisdom actually accessible! 🧠💡
Looking forward to seeing how Base Chat evolves - this feels like the future of internal knowledge management! 🚀
Bob! Great stuff, been working with Colin to try and get our use case going with Ragie. Now maybe Base Chat would be a great way for us to test and refine before we deploy into our clients Slack workspace. Pumped for you guys!
Integrating with business suites like Slack and Google Drive is indeed great, and I'm looking forward to seeing Base Chat being applied in real complex data scenarios. @foobarfighter Honestly, I'm a bit worried whether it's really possible to analyze vast amounts of enterprise data with just some simple configurations. Even for a startup of our size, there are hundreds of gigabytes of data (chat records, files, etc.) on Lark.
Congrats on the launch!
Great work on the product. I can see some companies wanting an on-prem or self-hosted option, it could be worth exploring.
Love how it cuts through the noise and gives instant, reliable answers straight from company knowledge bases.
This is the kind of AI assistant every team needs!
Congrats on launching!
Love how Base Chat automatically pulls accurate answers from multiple data sources, definitely saves time for teams. The built-in permissions and source citations are a huge plus. Great launch!
Teams store their knowledge across multiple platforms like Google Drive, Notion, Confluence, Jira, Salesforce, and more. But when you need answers, you’re stuck searching through documents littered across different platforms, outdated wikis, and endless Slack threads.
We built Base Chat so you can ask questions and get instant, up-to-date answers backed by real sources. I would love to hear your thoughts about Base Chat :)
This looks super promising! The ability to pull accurate, source-backed answers from multiple knowledge bases is impressive, especially for cross-functional teams. I love how it handles complex documents while keeping everything secure with built-in permissions. This could genuinely save a ton of time spent searching for information.
Congrats on the launch!
Best wishes and sending lots of wins to the team :) @foobarfighter
Love the idea of Base Chat! We’ve been using a basic chatbot for our internal knowledge base, but it falls short when it comes to handling complex queries and multiple data sources. The ability to connect with tools like Slack and HubSpot is a game-changer. Can’t wait to see how it performs in a real-world scenario. Keep up the great work! 💡
Congrats to the Base Chat team on your launch! 🎉 Simplifying communication is so important, and this looks like an amazing tool to streamline workflows. Wishing you tons of success with this!
By the way, Kasplo’s Email Intelligence is launching on March 6th—would love to have your support as well!
Excited to see another launch from the Ragie team!
After realizing that demand was pulling you in this direction, how long did it take you to turn Base Chat into what it is today?
