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AWSME.ai

Make chat support an awesome and informative experience

Customer Communication
Artificial Intelligence
Bots

"That chatbot is awesome!!" - said no customer ever (until now). AWSME.ai was made to surprise and delight your customers, leads, or anyone visiting your website who has a question. We go beyond the plain old text responses with video, gifs, and more.

Top comment

Yo! Thanks for checking out our product! Leo (the engineer) and I (the designer) started down the path of building AWSME.ai for three main reasons... 1. To learn more about AI and all the tech related. We both learn best by MAKING things. 2. To solve our own problem. Ie. A crazy amount of inbound sales & support questions related to another product of ours. 3. To build and grow a SaaS product we could scale over time completely bootstrapped. Over the past 6-8 months we have iterated our way to a pretty awesome product with the help of a lot of customer feedback along the way. Having just come out of closed beta, we are happy to launch here on Product Hunt with all our fellow makers and hunters. Love for you to check out the app, and give us some feedback or ideas.

Comment highlights

From usual text replies the idea of using interactive elements in chatbots is a nice change . It could make conversations more interesting.

It's great to see a chatbot that goes beyond plain text with multimedia responses. This innovation in customer engagement is exciting. Good luck with the new approach!

Making customer interactions more lively with video and gifs is a smart move. This could really boost user engagement.

The use of multimedia in chatbots is a great idea. I’d suggest adding features for easily updating or rotating the content, like videos and gifs, to keep the interactions fresh and engaging over time.

I’m excited about the potential for making customer interactions more engaging. It would be helpful if the tool had analytics features to track how well different types of responses, like videos and gifs, perform in terms of user engagement and satisfaction.

I love the idea of using multimedia elements like videos and gifs to enhance chatbot interactions. It would be great if there were options for customizing these elements to fit different brand styles and messaging.

I m curious to see how well it integrates into websites and how users respond to this more dynamic approach.

Cool! Adding videos and gifs to chatbots sounds like it could make interactions way more interesting.

This is cool, would be really interesting to see how we could derive product feedback from your customer's chat support conversations. Check out our launch!

Hi Kevin! It's exciting to see a chatbot that uses videos and GIFs to engage visitors. Does it also allow for customizing responses to match different brand voices?

AWSME.ai really stands out by transforming the often mundane chatbot experience into something engaging and interactive! It’s great to see a product that incorporates video, GIFs, and other dynamic elements to respond to user inquiries. Those features can make such a difference, allowing customers to feel more connected and informed. Kevin and Leo's journey resonates with many of us who tackle the challenge of managing influxes of questions. The fact that they've put customer feedback at the forefront of their development is commendable. It shows that they are genuinely invested in creating a solution tailored to real-world needs. Coming out of closed beta with a solid product gives us all something to be excited about! If you’ve ever felt frustrated finding answers via traditional chat support, AWSME.ai might just redefine how you interact online. It’s refreshing to see innovation in this space. Can't wait to see where they take this next!

This is a great innovation but do you generate links to the images and videos or are they visible in the chat? Congratulations on the launch!

Great video demo! I think businesses will love this. I also like how you’ve integrated a feedback loop with ratings and refinement so AI can do better next time. Congrats on the launch!

Hey @kevinfremon , congrats on the launch! This is a great tool. I love the fact that it learns from the data it collects via us as well as our customers and can answer the way the customer wants. This is absolutely perfect!

I saw the video. Its just amazing. It will solve lot of problems. Will surely share it with my team.