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AppReply

Reply to app store reviews automatically

Customer Success
Customer Communication
Developer Tools

AppReply is the easiest, most affordable way to automate replies to user reviews in Google Play and Apple App Store. Integrate AppReply securely as your Support Agent and start replying to up to 100% of reviews in any language – on autopilot.

Top comment

Hey Product Hunters! If you’ve ever had to 𝗿𝗲𝗽𝗹𝘆 𝘁𝗼 𝗮𝗽𝗽 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗶𝗻 𝗚𝗼𝗼𝗴𝗹𝗲 𝗣𝗹𝗮𝘆 𝗼𝗿 𝘁𝗵𝗲 𝗔𝗽𝗽 𝗦𝘁𝗼𝗿𝗲, you know how quickly it turns into a tedious, repetitive grind. In fact, 𝟱𝟵% 𝗼𝗳 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽 𝘁𝗲𝗮𝗺𝘀 tell us they respond to reviews multiple times a week, while 𝟯𝟵% – Every. Single. Day. We’ve been spending hours/week on repetitive feedback, wishing there was a better way. So we built AppReply – to take the headache out of managing app reviews so you can focus on what truly matters: building great apps. 𝗛𝗼𝘄 𝗶𝘁 𝘄𝗼𝗿𝗸𝘀 🔶 Set up in under 5 minutes to integrate with Support Agent permissions. 🔶 Automate replies based on app store, rating, language, or keywords. 🔶 Start for free with 2 custom auto-reply rules on 2 Android app integrations. 𝗪𝗵𝘆 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 🔷 Responding to 5-star reviews encourages users to spread the word (+ most likely to get featured). 🔷 Asking 4-star reviewers to increase their ratings can make a huge difference in your app’s overall ranking. 🔷 Addressing issues from negative reviews helps retain users and protect your reputation. You don’t need to pay a fortune to automate personalized replies. AppReply is 𝟭𝟬𝘅 cheaper than appbot.co, 𝟯𝟭𝘅 cheaper than appfollow.io, and (!) 𝟯𝟱𝘅 𝗺𝗼𝗿𝗲 𝗮𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲 than asodesk.com. Already using one of these tools? Switching is easy. Simply upload the same service account API key or invite appstore@appreply.co as your Support Agent in App Store Connect. We can't wait to see you getting started with your first automation! 🚀

Comment highlights

Very interesting project, tell me you have any partnership programs, we are engaged in the development of mobile applications and could connect your service to our customers

Congratulations on the launch of AppReply! This solution effectively addresses the challenge of managing user feedback across multiple app stores. How does AppReply ensure that its automated responses remain personalized and relevant to the specific content of each user review?

Congrats @je_suis_yaroslav @uladzislau_rasliak @indrit_kello ! I'm Daniel Founder of Digital Products, you can find us on ProductHunt as well. We help connect consumers to digital brands in 2 ways: 1. Consumers - reviews are in a short format only, meaning it's easy for them to share what's on their mind about your product, and to do it fast. 2. Digital Brands - reply to consumer reviews and engage directly with your consumers. Getting listed on Digital Products will give you more exposure to a new audience, and increase your chances of getting new users to AppReply. Would you like to partner with us?

@indrit_kello This is such a time-saver for app teams dealing with tons of reviews daily! Love how it automates responses while still keeping them personalized. Do you plan on adding sentiment analysis to refine replies even further based on user emotions?

Responding to user reviews is a key factor in retaining users. This product not only improves engagement with users but also reduces the effort required by app operators. Like your product. Congrats 🎉

Good idea i like it and hope to support google map reviews replies also its a huge business

Very smart move indeed, I don't know if you get notifications of reviews although I can imagine it's easy for them to slip through the cracks - Nothing more key than staying in touch w/ customers & making them feel heard, I know that I always appreciate a speedy response from a company! Best of luck w/ the launch team, the UI looks clean & I love the quality of the replies!!

Congrats on the launch of AppReply! Automating responses to app reviews sounds like a massive time-saver for app teams. I’m curious—how customizable are the automated replies? For instance, can they adapt to nuanced feedback or handle unique cases where a more tailored response is needed? Looking forward to seeing how this streamlines the review management process for app developers. Great work!

Who are your biggest users? Because this seems like something for a big players who receive daily tons of reviews.