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VennDesk
All-in-one AI support, ticketing & time tracking platform
Stop paying for 5 different clunky tools. VennDesk unifies a lightning-fast live chat, a custom kanban ticketing system, and employee time tracking into one dashboard. Bring your own API key (BYOK) for AI insights without the markup
Hi Product Hunt! 👋 I’m Alejandro, a solo developer, and today I’m launching VennDesk.
I have spent over 10 years working in IT support. After years of constant trial and error, and a lot of reflection, I decided to lean into my real-world experience and build the exact tool I always wished I had.
I was exhausted from jumping between 5 different clunky apps just to get my job done. I wanted something unified, simple, and intuitive. VennDesk brings support tickets, live chat, and employee time tracking into one single, lightning-fast dashboard. The goal is to give teams the power of having everything in one place, saving companies the headache—and the cost—of paying for 5 independent licenses just to manage their workers and customer incidents.
To make sure it was actually fast, I built it entirely from scratch. I used Laravel for the core and even wrote a custom asynchronous WebSockets service in Rust to handle real-time concurrency without lag.
To be completely transparent, my main goal today is to find my very first real customers. I’ve tried the indie hacker route before with other solo projects—like DumpViewer—and if I’m being brutally honest, I didn’t sell a single license.
But I’m not giving up. I am trying to build a sustainable, profitable tool based on real experience. But to achieve that, I need to know what real users actually need. I would love for you to try it out and give me your unfiltered feedback. What is missing? What would make this genuinely useful for your team so that it’s actually worth paying for?
I’ll be here all day answering questions, talking about the tech stack, and taking notes. Thanks for supporting independent makers! ❤️
About VennDesk on Product Hunt
“All-in-one AI support, ticketing & time tracking platform”
VennDesk was submitted on Product Hunt and earned 4 upvotes and 1 comments, placing #85 on the daily leaderboard. Stop paying for 5 different clunky tools. VennDesk unifies a lightning-fast live chat, a custom kanban ticketing system, and employee time tracking into one dashboard. Bring your own API key (BYOK) for AI insights without the markup
On the analytics side, VennDesk competes within Customer Communication, SaaS and Artificial Intelligence — topics that collectively have 532.2k followers on Product Hunt. The dashboard above tracks how VennDesk performed against the three products that launched closest to it on the same day.
Who hunted VennDesk?
VennDesk was hunted by Alejandro Fabián. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of VennDesk including community comment highlights and product details, visit the product overview.
Alejandro Fabián