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TrueSignal
Post-purchase surveys, timed to the delivery moment
Most brands lose the moment right after delivery, when customers still remember the experience. TrueSignal surveys them in that 24-48h window and turns responses into a 1:1, brand-controlled feed for product and retention teams, not another dashboard nobody opens. Starting with Shopify, free plan, no card required. Built for ecommerce, food & beverage, and subscription brands who want to know why customers buy.
Hi Product Hunt,
I'm one of the people building TrueSignal, and today's the day we bring it here.
Here's the problem we kept running into: most brands ask for feedback way too late, or way too generically. A post-purchase email that goes out two weeks after delivery. A generic NPS survey blasted to everyone. By then the customer's already moved on, and whatever they type back is mushy at best.
TrueSignal surveys customers in the 24-48h window right after delivery, while the experience is still fresh, and routes every response into one brand-controlled feed instead of scattering it across tools nobody checks. No black-box benchmarking, no aggregated "industry" data. Just your own customers, answering questions timed to the moment they'll actually give you a real answer.
Where we are today: live on Shopify, WooCommerce next on the roadmap. Free plan, no card required, so you can look at your own data before deciding on anything else.
We're still early, and this launch is genuinely about hearing from you. What would make this useful for your store? What's missing? What looks off? I'll be in the comments all day.
Thanks for taking a look.
About TrueSignal on Product Hunt
“Post-purchase surveys, timed to the delivery moment”
TrueSignal was submitted on Product Hunt and earned 4 upvotes and 1 comments, placing #82 on the daily leaderboard. Most brands lose the moment right after delivery, when customers still remember the experience. TrueSignal surveys them in that 24-48h window and turns responses into a 1:1, brand-controlled feed for product and retention teams, not another dashboard nobody opens. Starting with Shopify, free plan, no card required. Built for ecommerce, food & beverage, and subscription brands who want to know why customers buy.
On the analytics side, TrueSignal competes within Marketing, SaaS and E-Commerce — topics that collectively have 552.4k followers on Product Hunt. The dashboard above tracks how TrueSignal performed against the three products that launched closest to it on the same day.
Who hunted TrueSignal?
TrueSignal was hunted by Dino Correia. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of TrueSignal including community comment highlights and product details, visit the product overview.
Dino Correia