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Text AI Customer Service & Live Chat
AI customer service that turns support into sales
Most support tools ignore buying signals. Text is an AI platform that turns your help desk into a revenue engine. What's new? Our AI detects purchase intent mid-conversation to close sales, resolving 74% of FAQs automatically without decision trees. Standout features include zero-setup AI training on your website data, an AI Copilot for human agents, and seamless handoffs with full context. Stop just closing tickets—start generating revenue and giving your customers instant answers.
Hey Product Hunt! 👋 I’m Milosz, External Channels Manager here at Text, and I’m super excited to share what our team has been building.
The Problem & Inspiration:
The team realized a massive missed opportunity: buying signals are constantly hiding in support chats, yet traditional tools treat support purely as a cost to contain. In reality, support reps talk to more buyers than sales teams do! Text was built to fix this by turning the help desk into a revenue engine.
How the approach evolved:
Originally, the product team just wanted to automate FAQs to save agents' time. But during early testing, they saw how often users showed clear purchase intent mid-chat. The strategy shifted entirely. They ditched clunky decision trees and built an intent-driven AI that not only resolves 74% of tickets automatically but actively detects buying signals, triggers proactive offers, and hands off to human agents with full context.
We’d love to hear your feedback and answer any questions. Let me know what you think in the comments!
About Text AI Customer Service & Live Chat on Product Hunt
“AI customer service that turns support into sales”
Text AI Customer Service & Live Chat was submitted on Product Hunt and earned 28 upvotes and 3 comments, placing #85 on the daily leaderboard. Most support tools ignore buying signals. Text is an AI platform that turns your help desk into a revenue engine. What's new? Our AI detects purchase intent mid-conversation to close sales, resolving 74% of FAQs automatically without decision trees. Standout features include zero-setup AI training on your website data, an AI Copilot for human agents, and seamless handoffs with full context. Stop just closing tickets—start generating revenue and giving your customers instant answers.
On the analytics side, Text AI Customer Service & Live Chat competes within Customer Success, Sales and Artificial Intelligence — topics that collectively have 501.2k followers on Product Hunt. The dashboard above tracks how Text AI Customer Service & Live Chat performed against the three products that launched closest to it on the same day.
Who hunted Text AI Customer Service & Live Chat?
Text AI Customer Service & Live Chat was hunted by Miłosz Gruszczyński. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Reviews
Text AI Customer Service & Live Chat has received 2 reviews on Product Hunt with an average rating of 5.00/5. Read all reviews on Product Hunt.
For a complete overview of Text AI Customer Service & Live Chat including community comment highlights and product details, visit the product overview.
Miłosz Gruszczyński