Customer experience management for small businesses
Spokk helps businesses collect & manage customer feedback turning private feedback into public reviews using AI. Close the feedback loop with replies, send coupons increasing response rates, boosting online reviews and customer satisfaction.
Hey guys,
Samesh here, the founder of Spokk.
Wanted to let you know about some big updates we've been working on.
1. All feedback requests are verified and use unique links and are sent via SMS (via your own Twilio account).
2. Measure individual staff performance via a 5 star rating from your customers.
3. The AI generated review now includes the staff member's name as well as the service(s) making them even more unique.
4. Collect video & text customer testimonials from happy customers.
5. Connect to our API to automate your feedback requests.
6. New credits system - pay for what you use.
Who is this for?
Small businesses that want a deep dive into customer satisfaction.
I want to offer Product Hunt users discounted flat pricing and 50% off credits for life. If you are interested, book a call, let's go nuts.
https://calendly.com/sameshw/30min
What's coming next?
Better analytics, an agency plan and an innovative way to get referrals for your business.
