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SnagRelay
Collect User Feedback. Send It Straight to Your Tracker.
Clients, testers, and users click the widget, point at the issue, and hit send — no account needed. SnagRelay captures the screenshot, session replay, console logs, network data, and writes repro steps automatically. The complete ticket lands in Jira, Linear, GitHub, Trello, or 15+ other tools — with priority scored, duplicates detected, and assignee routed. No separate board. No back-and-forth. Add one script tag, connect your tracker with OAuth, and you're live in under 5 minutes. From $5/mo.
I built SnagRelay because I kept living the same loop — a client says "something's broken," I ask for a screenshot, then the browser, then steps to reproduce. Too much back-and-forth before you even have a usable ticket.
SnagRelay kills that loop. Your clients and testers click the widget, point at the issue, and hit send. They don't need an account. They don't need training. They just describe what's wrong.
Behind the scenes, SnagRelay grabs the HD screenshot, tracks every click into auto-generated repro steps, records a full session replay, and attaches console logs, network requests, and stack traces. The complete ticket lands directly in Jira, Linear, GitHub, Trello — wherever your team already works.
No separate feedback board. No data in two places. No context switching.
A few things that make it different from alternatives:
Repro steps write themselves — every click is tracked automatically
Session replay — watch exactly what the user did, error moment highlighted on the timeline
Duplicate detection by meaning — catches dupes before they hit your backlog
Your tracker, your data — we're a capture tool, not another issue tracker
2-minute setup — one script tag + OAuth, no DevOps
Up to 5x more affordable than enterprise alternatives
Plans start at $5/mo. Free 14-day trial, no credit card required.
Would love to hear — what's the most frustrating part of collecting bug reports on your team?
About SnagRelay on Product Hunt
“Collect User Feedback. Send It Straight to Your Tracker.”
SnagRelay was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #18 on the daily leaderboard. Clients, testers, and users click the widget, point at the issue, and hit send — no account needed. SnagRelay captures the screenshot, session replay, console logs, network data, and writes repro steps automatically. The complete ticket lands in Jira, Linear, GitHub, Trello, or 15+ other tools — with priority scored, duplicates detected, and assignee routed. No separate board. No back-and-forth. Add one script tag, connect your tracker with OAuth, and you're live in under 5 minutes. From $5/mo.
On the analytics side, SnagRelay competes within Productivity, SaaS and Developer Tools — topics that collectively have 1.2M followers on Product Hunt. The dashboard above tracks how SnagRelay performed against the three products that launched closest to it on the same day.
Who hunted SnagRelay?
SnagRelay was hunted by Igor (Founder @ SnagRelay). A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of SnagRelay including community comment highlights and product details, visit the product overview.
Igor (Founder @ SnagRelay)
Hey Product Hunt!
I built SnagRelay because I kept living the same loop — a client says "something's broken," I ask for a screenshot, then the browser, then steps to reproduce. Too much back-and-forth before you even have a usable ticket.
SnagRelay kills that loop. Your clients and testers click the widget, point at the issue, and hit send. They don't need an account. They don't need training. They just describe what's wrong.
Behind the scenes, SnagRelay grabs the HD screenshot, tracks every click into auto-generated repro steps, records a full session replay, and attaches console logs, network requests, and stack traces. The complete ticket lands directly in Jira, Linear, GitHub, Trello — wherever your team already works.
No separate feedback board. No data in two places. No context switching.
A few things that make it different from alternatives:
Repro steps write themselves — every click is tracked automatically
Session replay — watch exactly what the user did, error moment highlighted on the timeline
Duplicate detection by meaning — catches dupes before they hit your backlog
Your tracker, your data — we're a capture tool, not another issue tracker
2-minute setup — one script tag + OAuth, no DevOps
Up to 5x more affordable than enterprise alternatives
Plans start at $5/mo. Free 14-day trial, no credit card required.
Would love to hear — what's the most frustrating part of collecting bug reports on your team?