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Retainer
Recover failed Whop payments with a same-day DM sequence
Retainer is a Whop app for community owners. When a member's renewal fails, Whop retries for 5 days and then cancels — nobody messages the member. Retainer DMs them from your own support chat the minute the charge fails, follows up twice, stops the second they pay, and counts only the revenue that actually came back. Read-only access, free plan, 30-second install. Free tools: churn calculator, win-back DM templates.
Top comment
Hi Product Hunt — Lucas here, maker of Retainer. I built this after checking 33 Whop product pages one by one and realising that owners can't see their failed-renewal line. When a renewal fails on Whop (expired card, bank block, limit), Whop emails the member and retries for 5 days, then cancels the membership. Nobody messages the member, and the dashboard never shows the loss. In a normal month that's 3–5% of charges — on a weekly plan, four times more. Retainer listens for the failed-payment event, DMs the member from the owner's own support chat within minutes, follows up twice, stops the second they pay, and counts only the revenue that actually came back. It also handles scheduled cancellations and members who went quiet. It's read-only on your data, installs in 30 seconds, and the failed-payment sequence is on the free plan. Recover is $0/month + 20% of what comes back. Free tools if you don't want the app: the churn calculator (runs in your browser) and the win-back DM templates on the blog. Ask me anything about the 5-day retry window, weekly billing, or what the "members joined" number on a whop page actually means — I have the data.
About Retainer on Product Hunt
“Recover failed Whop payments with a same-day DM sequence”
Retainer was submitted on Product Hunt and earned 2 upvotes and 1 comments, placing #149 on the daily leaderboard. Retainer is a Whop app for community owners. When a member's renewal fails, Whop retries for 5 days and then cancels — nobody messages the member. Retainer DMs them from your own support chat the minute the charge fails, follows up twice, stops the second they pay, and counts only the revenue that actually came back. Read-only access, free plan, 30-second install. Free tools: churn calculator, win-back DM templates.
On the analytics side, Retainer competes within Payments, SaaS and Community — topics that collectively have 60.7k followers on Product Hunt. The dashboard above tracks how Retainer performed against the three products that launched closest to it on the same day.
Who hunted Retainer?
Retainer was hunted by Lucas CENTOMO. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Retainer including community comment highlights and product details, visit the product overview.