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Repair Karte
Repair tracking that keeps your customers posted
Repair Karte is a simple system for small repair shops. Every item you take in becomes one ticket. Customers get an email at each step, check progress on their phone and approve estimates with one tap. On-site jobs work too: schedule the visit, then take the estimate and signature at the customer's place. Free for up to 100 repairs a month.
Hi Product Hunt! I'm Shotaro, an instrument repair technician in Japan.
Repair Karte started as the repair system for Bow, a music shop in Fujisawa, Japan (case study: https://repairkarte.com/en/for/i...). The two things it was built to cut down: customers calling to ask "is it ready yet?", and forgetting to tell them the repair is done.
How it works:
- Each item you take in becomes one ticket (customer, item, shelf, due date, staff)
- When you move it from received to estimated to in repair to done, the customer is emailed
- Customers check progress on their phone and approve the estimate with one tap
- Print check-in tags, estimates, invoices and receipts as PDFs
- Mail-in repairs and card payments through your own Stripe account
It runs in the browser. The Free plan covers up to 100 repairs a month with no credit card, and every new shop gets all Pro features for 30 days.
The English version is new, so I'd love to hear from anyone who runs or works at a repair shop: how do you keep track of repairs today, and what would stop you from switching?
About Repair Karte on Product Hunt
“Repair tracking that keeps your customers posted”
Repair Karte was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #157 on the daily leaderboard. Repair Karte is a simple system for small repair shops. Every item you take in becomes one ticket. Customers get an email at each step, check progress on their phone and approve estimates with one tap. On-site jobs work too: schedule the visit, then take the estimate and signature at the customer's place. Free for up to 100 repairs a month.
On the analytics side, Repair Karte competes within Productivity, Customer Communication and SaaS — topics that collectively have 721.3k followers on Product Hunt. The dashboard above tracks how Repair Karte performed against the three products that launched closest to it on the same day.
Who hunted Repair Karte?
Repair Karte was hunted by Shotaro Aoki. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Repair Karte including community comment highlights and product details, visit the product overview.
Shotaro Aoki