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Project Helios
Unified customer workspace for tickets, CRM, and docs
🚀Introducing Project Helios — The All-In-One Customer OS Unifying Support, CRM, Docs, Analytics, and Native Video Huddles into one shared customer record. Deterministic Pathfinder Engine: Runs daily priority lists and automates workflows without AI hallucinations. Proactive Health Scoring: Predicts churn weeks early from live usage & ticket data. MORS AI: Automated renewal & upsell radar grounded in workspace data. Your entire customer operation from one command center. Not a dozen.
Hey everyone đź‘‹
I'm Adil, the maker.
I built Helios after watching the same thing happen over and over: nobody loses a customer because their help desk is bad. They lose them in the gaps between tools — the support ticket doesn't know the account is renewing, and the CRM doesn't know there are three angry emails open.
Every tool works. The handoffs are where people fall through. So Helios puts support, CRM, docs, and tasks on one shared customer record. Not integrated — the same record. Open a deal, and you can see that client's open tickets without leaving the page.
You can take it in pieces:
• Relate — CRM with a live health score on every client
• Resolve — help desk with SLAs on a clock
• Context — docs, tasks and SOPs (free forever)
Free for your first seat on each, so you can try it on real data. One honest note: if you have a big support team with people who configure tooling full-time, a specialist stack will still beat us on depth. Helios is for teams where one group owns the whole customer relationship. Everything POST-SALE, to be exact.
Would love your feedback — especially where it falls short. I'm here all day.
About Project Helios on Product Hunt
“Unified customer workspace for tickets, CRM, and docs”
Project Helios was submitted on Product Hunt and earned 3 upvotes and 1 comments, placing #124 on the daily leaderboard. 🚀Introducing Project Helios — The All-In-One Customer OS Unifying Support, CRM, Docs, Analytics, and Native Video Huddles into one shared customer record. Deterministic Pathfinder Engine: Runs daily priority lists and automates workflows without AI hallucinations. Proactive Health Scoring: Predicts churn weeks early from live usage & ticket data. MORS AI: Automated renewal & upsell radar grounded in workspace data. Your entire customer operation from one command center. Not a dozen.
On the analytics side, Project Helios competes within Customer Success, SaaS and Ticketing — topics that collectively have 50.2k followers on Product Hunt. The dashboard above tracks how Project Helios performed against the three products that launched closest to it on the same day.
Who hunted Project Helios?
Project Helios was hunted by Adil Imran. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Project Helios including community comment highlights and product details, visit the product overview.
Adil Imran