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Prizy
Linear + Zendesk, together in one workspace
Customers file a request. Agents solve it or escalate it. Engineers get a real issue with the whole conversation attached - and the customer sees the fix land. No copy-paste, no integration to maintain, no dropped context.
Top comment
Hey Product Hunt 👋 I'm Giacomo, and today I'm launching Prizy: Linear + Zendesk, together in one workspace. Most software teams run an issue tracker for engineering and a helpdesk for support, and they pay for the gap between the two. Tickets get copy-pasted into issues, nobody tells the customer when the fix ships, and every new hire needs two logins and two sets of permissions. Prizy puts both in one app. When a customer reports a bug, the agent links the ticket to an engineering issue. Developers see it under Escalations, and the customer's portal shows that engineering is on it. There are no sync jobs and no second tool. What's in v0.0.1: 🛠 Build: issues, cycles, projects, milestones, a roadmap, releases with generated changelogs, plus GitHub and Slack integrations 🎧 Support: a shared ticket desk, SLA policies with business hours, CSAT, a public Help Center with translations, and a customer portal with magic-link sign-in 📊 Reporting on both sides, and a full workspace export It's open source (MIT) and free to self-host. One installer script takes a fresh Debian/Ubuntu or RHEL server to a running Prizy with automatic HTTPS. It installs Docker, generates every secret, and asks only for your domain, an email for Let's Encrypt, and how to send mail. Want to hack on it? composer dev starts the whole development environment with one command. It's an early release, so I'd love your honest feedback: • What would you need before moving off Linear + Zendesk (or Jira + Intercom)? • What's missing on day one? I'll be here all day answering questions 🙌 🌐 prizy.dev · 📚 docs.prizy.dev · ⭐ github.com/giacomomasseron/prizy
About Prizy on Product Hunt
“Linear + Zendesk, together in one workspace”
Prizy was submitted on Product Hunt and earned 2 upvotes and 1 comments, placing #154 on the daily leaderboard. Customers file a request. Agents solve it or escalate it. Engineers get a real issue with the whole conversation attached - and the customer sees the fix land. No copy-paste, no integration to maintain, no dropped context.
On the analytics side, Prizy competes within Productivity, SaaS, GitHub and Tech — topics that collectively have 1.4M followers on Product Hunt. The dashboard above tracks how Prizy performed against the three products that launched closest to it on the same day.
Who hunted Prizy?
Prizy was hunted by Giacomo. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Prizy including community comment highlights and product details, visit the product overview.