This product was not featured by Product Hunt yet. It will not be visible on their landing page and won't be ranked (cannot win product of the day regardless of upvotes).
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Open Helpdesk
Simple, open-source helpdesk at a price that makes sense
Most helpdesk tools charge $50-75 per agent. Open Helpdesk is built for teams that need real support without enterprise pricing. Transparent and simple. Tickets, reports, CSAT, custom fields, canned responses, audit log, permissions, branding. English and Spanish. Open source (AGPL) — self-host free with Docker or use our cloud. 14-day free trial, no card needed.
Hey! I'm Luis — solo founder, full-stack engineer, and the only person behind Open Helpdesk.
I started building this after watching a small team I worked with manage customer support through a shared Gmail inbox and a WhatsApp group. Tickets got lost, nobody knew who was handling what, and customers waited days for answers. When they looked at helpdesk tools, the cheapest option was $50+/agent/month — way too much for a 5-person team.
So I built the tool they needed. And I kept building.
Today Open Helpdesk has tickets, assignments, reports, CSAT surveys, custom fields, canned responses, audit log, role-based permissions, workspace branding, and full English/Spanish support. Pricing is transparent and simple: Starter at $15/mo (3 agents), Business at $39/mo (10 agents). Need more? Extra seats are $9/mo each, regardless of your plan.
We built this for small teams that can't justify paying hundreds of dollars a month just to have organized support. But the product is ready for teams of any size.
It's open source (AGPL). You can self-host it with Docker for free, or use our cloud. No vendor lock-in, ever.
I'm a solo bootstrapped founder with no VC, no marketing budget, and no sales team. Just me and the product. If you try it and something's missing, tell me — I'll probably build it this week.
Would love to hear: what's the one feature that would make you switch your current support tool?
About Open Helpdesk on Product Hunt
“Simple, open-source helpdesk at a price that makes sense”
Open Helpdesk was submitted on Product Hunt and earned 6 upvotes and 1 comments, placing #61 on the daily leaderboard. Most helpdesk tools charge $50-75 per agent. Open Helpdesk is built for teams that need real support without enterprise pricing. Transparent and simple. Tickets, reports, CSAT, custom fields, canned responses, audit log, permissions, branding. English and Spanish. Open source (AGPL) — self-host free with Docker or use our cloud. 14-day free trial, no card needed.
On the analytics side, Open Helpdesk competes within Open Source, Customer Communication and Alpha — topics that collectively have 81.2k followers on Product Hunt. The dashboard above tracks how Open Helpdesk performed against the three products that launched closest to it on the same day.
Who hunted Open Helpdesk?
Open Helpdesk was hunted by Luis Miguel Lagos Xenes. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Open Helpdesk including community comment highlights and product details, visit the product overview.
Luis Miguel Lagos Xenes
Hey! I'm Luis — solo founder, full-stack engineer, and the only person behind Open Helpdesk.
I started building this after watching a small team I worked with manage customer support through a shared Gmail inbox and a WhatsApp group. Tickets got lost, nobody knew who was handling what, and customers waited days for answers. When they looked at helpdesk tools, the cheapest option was $50+/agent/month — way too much for a 5-person team.
So I built the tool they needed. And I kept building.
Today Open Helpdesk has tickets, assignments, reports, CSAT surveys, custom fields, canned responses, audit log, role-based permissions, workspace branding, and full English/Spanish support. Pricing is transparent and simple: Starter at $15/mo (3 agents), Business at $39/mo (10 agents). Need more? Extra seats are $9/mo each, regardless of your plan.
We built this for small teams that can't justify paying hundreds of dollars a month just to have organized support. But the product is ready for teams of any size.
It's open source (AGPL). You can self-host it with Docker for free, or use our cloud. No vendor lock-in, ever.
I'm a solo bootstrapped founder with no VC, no marketing budget, and no sales team. Just me and the product. If you try it and something's missing, tell me — I'll probably build it this week.
Would love to hear: what's the one feature that would make you switch your current support tool?