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LumenChat
AI chatbot trained on your docs, escalates when stuck
Lumen Chat turns your docs, PDFs, and URLs into an AI chatbot that actually knows your product. Upload your knowledge base, embed the widget on your site, and let it answer customer questions instantly; with sources, not hallucinations. When it can't help, it escalates to your team in real time. Built for teams who want support automation without losing the human touch. Multi-tenant, API keys, analytics dashboard included.
How does the handoff to a human actually work in practice, does the bot summarize the conversation and ping a specific Slack channel, or do you get a full ticket in something like Zendesk?
About LumenChat on Product Hunt
“AI chatbot trained on your docs, escalates when stuck”
LumenChat was submitted on Product Hunt and earned 0 upvotes and 3 comments, placing #124 on the daily leaderboard. Lumen Chat turns your docs, PDFs, and URLs into an AI chatbot that actually knows your product. Upload your knowledge base, embed the widget on your site, and let it answer customer questions instantly; with sources, not hallucinations. When it can't help, it escalates to your team in real time. Built for teams who want support automation without losing the human touch. Multi-tenant, API keys, analytics dashboard included.
On the analytics side, LumenChat competes within SaaS, Artificial Intelligence and Bots — topics that collectively have 626.8k followers on Product Hunt. The dashboard above tracks how LumenChat performed against the three products that launched closest to it on the same day.
Who hunted LumenChat?
LumenChat was hunted by Florian Domgjoni. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of LumenChat including community comment highlights and product details, visit the product overview.
Florian Domgjoni
How does the handoff to a human actually work in practice, does the bot summarize the conversation and ping a specific Slack channel, or do you get a full ticket in something like Zendesk?