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IntuitiveStay
The Guest Experience Platform for Independent Hospitality
IntuitiveStay™ is the guest intelligence platform built for hospitality cafés, pubs, restaurants, B&Bs, boutique hotels and Airbnb hosts. Not chains. The operators existing tools have always ignored. Built around the Guest Connection Score™ (GCS™) the world's first four-pillar EI metric measuring Empathy, Resilience, Anticipation, and Recognition, IntuitiveStay catches negative feedback before it goes public, recognises staff by name, and briefs owners every morning in 60 seconds.
I'm Benjamin, the solo founder of IntuitiveStay. I built this entire platform using a lot of stubbornness and an awful lot of hours.
The reason why I built IntuitiveStay is because hospitality businesses obsess over their TripAdvisor star rating and Google score, but neither tells them what to actually fix. A 3-star review says a guest was unhappy. It doesn't tell you whether staff failed to handle a complaint, whether a need wasn't anticipated, or whether a guest felt genuinely seen during their stay.
That gap is what IntuitiveStay measures - the Guest Connection Score (GCS). Four service pillars: Resilience, Empathy, Anticipation and Recognition. A score out of 10 per visit, surfaced in real-time via a QR code guests scan on-site.
When a guest scores 5 or below, a Red Alert fires so the owner can read their feedback before it becomes a public review giving the owner the opportunity to contact the guest prior. When a guest scores 8 or above, they're prompted to name the team member who made their visit - building a staff recognition system from real guest data I called the Service Signature.
No app for guests. No login. Just a QR code.
We just launched a Zapier integration connecting to Guesty, Hostaway, Cloudbeds, Mews and 7,000+ other tools. There's also a free Starter plan so smaller properties can get started with no upfront cost, as well as introducing what I call the Solidarity Shield, our monthly prices reduce, the more properties that sign up for IntuitiveStay.
This is day one. Would love honest feedback from anyone who works in or builds for hospitality.
About IntuitiveStay on Product Hunt
“The Guest Experience Platform for Independent Hospitality”
IntuitiveStay was submitted on Product Hunt and earned 4 upvotes and 1 comments, placing #38 on the daily leaderboard. IntuitiveStay™ is the guest intelligence platform built for hospitality cafés, pubs, restaurants, B&Bs, boutique hotels and Airbnb hosts. Not chains. The operators existing tools have always ignored. Built around the Guest Connection Score™ (GCS™) the world's first four-pillar EI metric measuring Empathy, Resilience, Anticipation, and Recognition, IntuitiveStay catches negative feedback before it goes public, recognises staff by name, and briefs owners every morning in 60 seconds.
On the analytics side, IntuitiveStay competes within SaaS, Business Intelligence and Hotels — topics that collectively have 46.4k followers on Product Hunt. The dashboard above tracks how IntuitiveStay performed against the three products that launched closest to it on the same day.
Who hunted IntuitiveStay?
IntuitiveStay was hunted by Benjamin Smith. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of IntuitiveStay including community comment highlights and product details, visit the product overview.
Benjamin Smith