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Intake
Scale customer support without adding more load to your team
We’re Intake, the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform combines AI Agent for customer service, with our Helpdesk, a modern workspace that gives support teams the power, speed and intelligence they need
Hi everyone! 👋
Intake was born from a problem I kept running into while building previous startups.
As your company grows, so do your customers' expectations. They deserve fast, accurate, high-quality support, and that's exactly what you want to give them.
But there's a catch.
Support gradually becomes one of the biggest bottlenecks in the business. More customers mean more conversations, more context switching, more hiring, and less time focused on building the product and growing the company.
I started asking myself a simple question: What if customer support could scale without scaling the team at the same pace?
That question became Intake.
We built from the ground up for software companies, with AI at its core. It understands your business, your documentation, your customers, and your existing tools to resolve conversations autonomously when it can, and empowers your team when human expertise is needed.
We believe the future of customer support isn't just AI-assisted—it's AI-native.
This is just the beginning, and I'd genuinely love to hear your thoughts. If you have any questions, feedback, or ideas, I'll be here throughout the day. Thanks for checking out Intake! 🚀
About Intake on Product Hunt
“Scale customer support without adding more load to your team”
Intake was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #30 on the daily leaderboard. We’re Intake, the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform combines AI Agent for customer service, with our Helpdesk, a modern workspace that gives support teams the power, speed and intelligence they need
On the analytics side, Intake competes within Productivity, Messaging and Customer Communication — topics that collectively have 722.9k followers on Product Hunt. The dashboard above tracks how Intake performed against the three products that launched closest to it on the same day.
Who hunted Intake?
Intake was hunted by Adrià Castany. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Intake including community comment highlights and product details, visit the product overview.
Adrià Castany