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Informly
AI support that already knows your business
Informly turns your existing business knowledge — help docs, past tickets, your website — into an AI agent that answers customers instantly across chat, voice, and shared inboxes. It sounds like your team because it works from your words, not generic guesses. Live the same day, no scripting or decision trees. And when it doesn't know something, it hands off cleanly to a human instead of making things up. Fast and correct, without the five-tool stack. Try it at informly.app 💚
Hey Product Hunt! 👋
I'm thrilled (and a little nervous) to finally share Informly with you all.
This started with a frustration we think a lot of you have felt: the same handful of questions coming in over and over, while the answers sit scattered across help docs, old tickets, and one teammate's head. Customers wait. Tickets pile up. And most "AI support" tools we tried either gave generic non-answers or confidently made things up — which, for support, is worse than saying nothing.
So we built Informly to do one thing really well: give customers instant, accurate answers drawn from your own business knowledge, across every channel they actually use — live chat, voice, and shared inboxes.
What we care about most:
It sounds like your team, because it works from your words — your docs, your tickets, your policies — not a generic model's guesses.
One consistent brain across chat, voice, and inbox, instead of three tools that each know a different version of the truth.
It's honest. When it doesn't know something, it hands off to a human instead of inventing an answer. Trust is the whole point of support.
The goal isn't to replace your team — it's to take the repetitive load off them so they can focus on the conversations that actually need a human.
We're genuinely here all day and want the real feedback, not just the nice kind. What's the one question your support team is tired of answering? And what would make an AI agent something you'd actually trust to reply to your customers?
Try it at informly.app — every comment gets a reply from us. 💚
— Informly Team.
About Informly on Product Hunt
“AI support that already knows your business”
Informly was submitted on Product Hunt and earned 6 upvotes and 5 comments, placing #71 on the daily leaderboard. Informly turns your existing business knowledge — help docs, past tickets, your website — into an AI agent that answers customers instantly across chat, voice, and shared inboxes. It sounds like your team because it works from your words, not generic guesses. Live the same day, no scripting or decision trees. And when it doesn't know something, it hands off cleanly to a human instead of making things up. Fast and correct, without the five-tool stack. Try it at informly.app 💚
On the analytics side, Informly competes within Customer Success, Artificial Intelligence and CRM — topics that collectively have 481.3k followers on Product Hunt. The dashboard above tracks how Informly performed against the three products that launched closest to it on the same day.
Who hunted Informly?
Informly was hunted by David Asiru. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Informly including community comment highlights and product details, visit the product overview.
David Asiru