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Incident OS
Centralized support operations for modern teams.
Incident OS is a support operations platform designed for teams that need simpler workflows without the complexity of traditional enterprise tools. The platform centralizes: * ticket management * realtime notifications * operational workflows * SharePoint integration * admin management We're also developing CRM integrations to better connect customer data and support workflows in a single operational layer. Incident OS is built to reduce operational friction and simplify support workflows.
Hey everyone 👋
We started building Incident OS after repeatedly encountering the same operational problems across support environments:
* fragmented workflows
* scattered tickets
* bloated enterprise platforms
* difficult integrations
We wanted to create something more streamlined and operationally focused, especially for smaller and mid-sized teams.
Currently, Incident OS includes:
* ticket management
* realtime notifications
* SharePoint integration
* centralized admin workflows
And we're actively working on CRM integrations next.
We’d genuinely love feedback from people working in support operations, IT environments, or internal workflow management.
Thanks for checking it out 🙌
About Incident OS on Product Hunt
“Centralized support operations for modern teams.”
Incident OS was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #26 on the daily leaderboard. Incident OS is a support operations platform designed for teams that need simpler workflows without the complexity of traditional enterprise tools. The platform centralizes: * ticket management * realtime notifications * operational workflows * SharePoint integration * admin management We're also developing CRM integrations to better connect customer data and support workflows in a single operational layer. Incident OS is built to reduce operational friction and simplify support workflows.
On the analytics side, Incident OS competes within SaaS, Developer Tools and Artificial Intelligence — topics that collectively have 1M followers on Product Hunt. The dashboard above tracks how Incident OS performed against the three products that launched closest to it on the same day.
Who hunted Incident OS?
Incident OS was hunted by Efisio Caschili. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Incident OS including community comment highlights and product details, visit the product overview.
Efisio Caschili