Resolution AI that works on top of your existing helpdesk
Most AI support tools ask you to rip out your helpdesk first. Ify works on top of Freshdesk, Zendesk, Salesforce, or HubSpot and gets to work across email, chat, WhatsApp, Slack, and more. The part that usually stalls an AI support rollout is "our docs aren't good enough." Ify solves that by building its own knowledge base: it scrapes your site and docs, generates SOPs from release notes and past ticket resolutions. Built for support teams who want something live now.
We built Ify because every AI support tool we looked at asked for the same trade: rip out your helpdesk, spend weeks migrating, then maybe get an AI agent that's actually useful.
Ify skips that. It works directly on top of Freshdesk, Zendesk, Salesforce, or HubSpot — so you keep what you have and just add the part that resolves tickets. If you don't have a helpdesk yet, it can run standalone too.
The thing we spent the most time on isn't the chat widget or the automations — it's the knowledge base. Almost every team we talked to had messy or incomplete docs, and that's usually what kills an AI support rollout before it starts. So Ify builds its own: it scrapes your site and docs, turns release notes and past resolved tickets into SOPs, and keeps learning from what your team resolves manually.
We're in private beta right now, working closely with early SMB and mid-market support teams to get this right before we open it up further. If you're curious how it'd fit with your current stack, or you've hit the "our docs aren't good enough for AI" wall yourself, I'd love to hear about it in the comments.
Would really appreciate any feedback, questions, or just tell us what you'd want an AI support agent to actually do.
Regards,
Karthik - Founder @ ify
About ify on Product Hunt
“Resolution AI that works on top of your existing helpdesk”
ify launched on Product Hunt on August 26th, 2026 and earned 113 upvotes and 29 comments, placing #10 on the daily leaderboard. Most AI support tools ask you to rip out your helpdesk first. Ify works on top of Freshdesk, Zendesk, Salesforce, or HubSpot and gets to work across email, chat, WhatsApp, Slack, and more. The part that usually stalls an AI support rollout is "our docs aren't good enough." Ify solves that by building its own knowledge base: it scrapes your site and docs, generates SOPs from release notes and past ticket resolutions. Built for support teams who want something live now.
On the analytics side, ify competes within Email, Customer Communication and Artificial Intelligence — topics that collectively have 526.5k followers on Product Hunt. The dashboard above tracks how ify performed against the three products that launched closest to it on the same day.
Who hunted ify?
ify was hunted by Kevin William David. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of ify including community comment highlights and product details, visit the product overview.
Kevin William David
Hey Product Hunt 👋,
We built Ify because every AI support tool we looked at asked for the same trade: rip out your helpdesk, spend weeks migrating, then maybe get an AI agent that's actually useful.
Ify skips that. It works directly on top of Freshdesk, Zendesk, Salesforce, or HubSpot — so you keep what you have and just add the part that resolves tickets. If you don't have a helpdesk yet, it can run standalone too.
The thing we spent the most time on isn't the chat widget or the automations — it's the knowledge base. Almost every team we talked to had messy or incomplete docs, and that's usually what kills an AI support rollout before it starts. So Ify builds its own: it scrapes your site and docs, turns release notes and past resolved tickets into SOPs, and keeps learning from what your team resolves manually.
We're in private beta right now, working closely with early SMB and mid-market support teams to get this right before we open it up further. If you're curious how it'd fit with your current stack, or you've hit the "our docs aren't good enough for AI" wall yourself, I'd love to hear about it in the comments.
Would really appreciate any feedback, questions, or just tell us what you'd want an AI support agent to actually do.
Regards,
Karthik - Founder @ ify