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Helpeto
Turn support emails into tickets—and tickets into fixes
Helpeto turns Gmail, Outlook, SMTP and IMAP into a calm, collaborative support desk. Assign, prioritize and reply without duplicate work. Helpeto AI drafts answers you approve, while its OAuth-protected MCP server gives Codex and Claude the exact ticket context they need to investigate bugs and—with explicit approval—reply. Free for one user; Pro is $5.99 per teammate.
Hey Product Hunt — I’m Erdem, the maker of Helpeto 👋
I built Helpeto because customer support tools often become heavier than the inbox they are supposed to replace. Small teams still need shared ownership, clear priorities, private notes, collision awareness and useful reporting—but they should not need a long implementation project to get them.
Helpeto connects Gmail, Microsoft 365 or any compatible SMTP/IMAP mailbox and turns incoming email into a calm, collaborative ticket workflow. You can assign an owner, see who is viewing a ticket, reply with the full conversation context, and use editable AI summaries or drafts without letting AI send blindly.
The part I’m most excited to share is Helpeto MCP. With one OAuth connection, Codex or Claude can search approved tickets, read the relevant thread and attachments, add a private investigation note, update the workflow, and—only after explicit approval—send a reply. The coding agent stays in your repository while Helpeto supplies the customer context.
Helpeto is free for one person with up to 300 tickets per month. Pro is $5.99 per active team member per month.
I’d genuinely love feedback on two things:
1. Is the email-first workflow simple enough to replace a shared mailbox for your team?
2. What is the first support-to-engineering workflow you would try through MCP?
Thanks for taking a look — I’ll be here answering every question.
About Helpeto on Product Hunt
“Turn support emails into tickets—and tickets into fixes”
Helpeto was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #159 on the daily leaderboard. Helpeto turns Gmail, Outlook, SMTP and IMAP into a calm, collaborative support desk. Assign, prioritize and reply without duplicate work. Helpeto AI drafts answers you approve, while its OAuth-protected MCP server gives Codex and Claude the exact ticket context they need to investigate bugs and—with explicit approval—reply. Free for one user; Pro is $5.99 per teammate.
On the analytics side, Helpeto competes within Customer Communication, SaaS and Developer Tools — topics that collectively have 573.8k followers on Product Hunt. The dashboard above tracks how Helpeto performed against the three products that launched closest to it on the same day.
Who hunted Helpeto?
Helpeto was hunted by Erdem. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Helpeto including community comment highlights and product details, visit the product overview.
Erdem