A new and better way to support your customers. Groove 2.0 helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove 2.0 is a perfect alternative to overly complicated and overpriced help desk solutions.
About Groove 2.0 on Product Hunt
“Helping teams provide personal support at scale.”
Groove 2.0 launched on Product Hunt on January 30th, 2019 and earned 183 upvotes and 60 comments, placing #6 on the daily leaderboard. A new and better way to support your customers. Groove 2.0 helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove 2.0 is a perfect alternative to overly complicated and overpriced help desk solutions.
On the analytics side, Groove 2.0 competes within Customer Communication and SaaS — topics that collectively have 54.3k followers on Product Hunt. The dashboard above tracks how Groove 2.0 performed against the three products that launched closest to it on the same day.
Who hunted Groove 2.0?
Groove 2.0 was hunted by Ben Lang. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Groove 2.0 including community comment highlights and product details, visit the product overview.
Ben Lang