Kai Resolve is the AI agent for support tickets your docs can't answer. It reads the screen recording, logs, account data and your code, read-only, then answers the customer or escalates with a diagnosis. Confirmed bugs become coding tasks your team reviews.
I'm Isabella, co-founder of Gleap. Our team builds AI-native customer support for fellow software teams, and today we're launching the newest member of our AI team: Kai Resolve.
Why we built it
Kai Support already takes care of the easy cases, quickly and with a low token cost. But some tickets need more than a good answer: someone has to dig into the data to really help the customer. That's where Kai Resolve comes in. It looks into the ticket, finds bugs and hands them to your team with a much better handover. It also picks up the context of the conversation, and through MCP it can add feature requests that come up in a chat straight to your roadmap. So one agent sorts it all out: inquiries, feature requests and bugs.
What Kai Resolve does
🔍 looks at the screen recording, console and network logs and the click trail that came with the report
🧑💻 checks account data and your code, read-only, in a sandbox, and points to the exact file and line
✅ answers the customer, flags a likely bug for your team with the cause and the evidence, or adds the feature request to your roadmap
Based on our Gleap data, Kai Resolve resolves 75% of all tickets automatically. And when it isn't sure, it says so and asks your team instead of guessing.
Who it's for
Software teams whose tricky tickets wait for a developer: support leads, developers on support duty, product managers and founders.
Pricing
About $0.49 per investigation on average, billed for the work it does. Included from the Team plan, with a 7-day free trial and no credit card.
🎁 Launch-day deal for the Product Hunt community: sign up today and get 50% off for one year with the code KaiResolve26.
What we'd love from you
Try it on a real ticket from your own queue and tell us where it got it right and where it didn't. Tough tasks are very welcome. Lukas will share more about the technical side right below, and the whole team is here all day to chat.
A big thank you to Thomas Schranz for hunting us, and to all of you for stopping by 🙏 See you in the comments below 👋
About Kai Resolve by Gleap on Product Hunt
“Support that does the digging for you.”
Kai Resolve by Gleap launched on Product Hunt on October 19th, 2026 and earned 119 upvotes and 22 comments, placing #4 on the daily leaderboard. Kai Resolve is the AI agent for support tickets your docs can't answer. It reads the screen recording, logs, account data and your code, read-only, then answers the customer or escalates with a diagnosis. Confirmed bugs become coding tasks your team reviews.
On the analytics side, Kai Resolve by Gleap competes within Customer Success, Developer Tools and Artificial Intelligence — topics that collectively have 1M followers on Product Hunt. The dashboard above tracks how Kai Resolve by Gleap performed against the three products that launched closest to it on the same day.
Who hunted Kai Resolve by Gleap?
Kai Resolve by Gleap was hunted by Thomas Schranz ⛄️. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Reviews
Kai Resolve by Gleap has received 10 reviews on Product Hunt with an average rating of 4.90/5. Read all reviews on Product Hunt.
For a complete overview of Kai Resolve by Gleap including community comment highlights and product details, visit the product overview.
Thomas Schranz ⛄️
Hey Product Hunt 👋
I'm Isabella, co-founder of Gleap. Our team builds AI-native customer support for fellow software teams, and today we're launching the newest member of our AI team: Kai Resolve.
Why we built it
Kai Support already takes care of the easy cases, quickly and with a low token cost. But some tickets need more than a good answer: someone has to dig into the data to really help the customer. That's where Kai Resolve comes in. It looks into the ticket, finds bugs and hands them to your team with a much better handover. It also picks up the context of the conversation, and through MCP it can add feature requests that come up in a chat straight to your roadmap. So one agent sorts it all out: inquiries, feature requests and bugs.
What Kai Resolve does
🔍 looks at the screen recording, console and network logs and the click trail that came with the report
🧑💻 checks account data and your code, read-only, in a sandbox, and points to the exact file and line
✅ answers the customer, flags a likely bug for your team with the cause and the evidence, or adds the feature request to your roadmap
Based on our Gleap data, Kai Resolve resolves 75% of all tickets automatically. And when it isn't sure, it says so and asks your team instead of guessing.
Who it's for
Software teams whose tricky tickets wait for a developer: support leads, developers on support duty, product managers and founders.
Pricing
About $0.49 per investigation on average, billed for the work it does. Included from the Team plan, with a 7-day free trial and no credit card.
🎁 Launch-day deal for the Product Hunt community: sign up today and get 50% off for one year with the code KaiResolve26.
What we'd love from you
Try it on a real ticket from your own queue and tell us where it got it right and where it didn't. Tough tasks are very welcome. Lukas will share more about the technical side right below, and the whole team is here all day to chat.
A big thank you to Thomas Schranz for hunting us, and to all of you for stopping by 🙏
See you in the comments below 👋