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FixLink

Record once. Send a fix link. Know if it worked.

FixLink turns a support walkthrough into a clear guide your customer can open without an account. Record in Chrome, edit the steps, publish one link, and collect solved/not-solved feedback. Sensitive-looking fields are blurred by default, and you stay in control of every screenshot.

Top comment

I built FixLink after seeing the same support steps explained again and again. A screen recording helps, but customers still have to scrub through it, and the support team often never learns whether it worked. FixLink turns one Chrome walkthrough into a step-by-step guide. You can edit it, publish one link, and get a simple solved/not-solved response. Privacy mattered from the start, so sensitive-looking fields are blurred by default and the review screen keeps those controls visible. I’m launching the focused version today. I’d really value feedback from support teams on the recording flow and the customer guide.

About FixLink on Product Hunt

Record once. Send a fix link. Know if it worked.

FixLink was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #15 on the daily leaderboard. FixLink turns a support walkthrough into a clear guide your customer can open without an account. Record in Chrome, edit the steps, publish one link, and collect solved/not-solved feedback. Sensitive-looking fields are blurred by default, and you stay in control of every screenshot.

On the analytics side, FixLink competes within Customer Success — topics that collectively have 6.2k followers on Product Hunt. The dashboard above tracks how FixLink performed against the three products that launched closest to it on the same day.

Who hunted FixLink?

FixLink was hunted by Von Castro. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.

For a complete overview of FixLink including community comment highlights and product details, visit the product overview.