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Filum AI
AI-native Customer platform for Sales, Support & CX
Filum brings WhatsApp, Zalo, Messenger, Shopee and Email into a single inbox where an AI Agent works around the clock - replying instantly, closing orders overnight, opening tickets, and hand off to your team on their own. Free trial available.
Hi Product Hunt 👋
I'm Minh, CCO @ Filum AI.
I run the team that onboards every customer, so I see the same problem every week: a business with 5+ messaging apps open, staff navigating 30+ browser tabs to copy-pasting between them, and nobody knowing what customers actually said last month.
Filum is our answer: an AI-native customer platform for Sales, Support and CX.
• One inbox. WhatsApp, Zalo, Messenger, Tikok, Shopee, Lazada, Email, 50+ channels.
• AI agents as teammates, not chatbots. They look up orders, close sales, open tickets, and hand off to a human when it matters.
• Insights from 100% of conversations, not a 2% survey sample.
Proof, from customers who agreed to be named: ZUS Coffee (1,000+ stores, 3 markets) resolves 55%+ of conversations without a human. Hoàng Hà Mobile grew revenue 30%. Vinasoy automated 80% of peak-season volume with no new headcount.
Eddie Goh, General Manager at ZUS Coffee, put it better than I can: "Now Filum AI is embedded so deeply into our daily work, and we rely on it with very high confidence. That allows the whole team to focus on what truly matters."
Exclusive for PH: Free trial available at www.filum.ai/producthunt, no call required. My team and I are on the inbox all day if you want help setting up your first agent.
One question for you: what would you need to see before trusting an AI agent with a real customer conversation? That's the thing we work on every day. I'll be here for the next 24 hours.
About Filum AI on Product Hunt
“AI-native Customer platform for Sales, Support & CX”
Filum AI was submitted on Product Hunt and earned 10 upvotes and 2 comments, placing #35 on the daily leaderboard. Filum brings WhatsApp, Zalo, Messenger, Shopee and Email into a single inbox where an AI Agent works around the clock - replying instantly, closing orders overnight, opening tickets, and hand off to your team on their own. Free trial available.
On the analytics side, Filum AI competes within Sales, Customer Communication and Artificial Intelligence — topics that collectively have 513.9k followers on Product Hunt. The dashboard above tracks how Filum AI performed against the three products that launched closest to it on the same day.
Who hunted Filum AI?
Filum AI was hunted by Ken Ng. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Filum AI including community comment highlights and product details, visit the product overview.
Ken Ng