GM Product Hunt!
We are thrilled to unveil the much-awaited beta release of Faye today! 🚀🚀🚀
Web3 users are growing exponentially but capability to support them scales linearly. That's why we are building Faye - a customer support helpdesk to help Web3 companies automate their customer enquiries.
Faye focused on a few problems:
1) 🤚 Customer support workflow is manual: We have integrated with ChatGPT to answer not only on-chain queries in layman's terms, but also to respond eloquently to generic, off-chain questions.
2) 🤦♂️ Troubleshooting transactions is complex: We have indexed blockchain to automatically identify invalid transactions, troubleshoot, and propose the best solutions to users.
3) 😩 Customer support is messy: Our all-in-one admin dashboard allows you to manage tasks, prioritize them, configure automation for customer queries, and respond to real-time messages.
Faye is built by Web3 operators, for operations. We listen, we improve, and we welcome you to join and give your perspective on how Faye should evolve.
To celebrate our launch we will offer a 2 month off coupon: PRODUCTHUNT. Redeem it when you're checking out!
About Faye on Product Hunt
“Automate Web3 customer queries with AI and blockchain data”
Faye launched on Product Hunt on August 15th, 2023 and earned 513 upvotes and 51 comments, placing #7 on the daily leaderboard. Introducing Faye - Your ultimate Web3 support helpdesk! Automate customer queries, troubleshoot transactions & manage tasks effortlessly with our all-in-one admin dashboard. Integrate with Discord bot and website widget for seamless customer interactions.
On the analytics side, Faye competes within Artificial Intelligence, Web3 and Blockchain — topics that collectively have 480.5k followers on Product Hunt. The dashboard above tracks how Faye performed against the three products that launched closest to it on the same day.
For a complete overview of Faye including community comment highlights and product details, visit the product overview.
