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FanDesk
Enterprise helpdesk with SLA tracking and a knowledge base
Enterprise helpdesk with SLA tracking, knowledge base, and multi-channel notifications.
Hey Product Hunt! We built FanDesk after running support for our own SaaS products and getting tired of tools that make SLA tracking an afterthought.
It's a full helpdesk: SLA tracking with escalation, a searchable knowledge base, multi-channel notifications, and reporting built around actual resolution — not just ticket closure.
Would love your feedback, especially from anyone who's dealt with SLA compliance headaches in their own support tooling.
About FanDesk on Product Hunt
“Enterprise helpdesk with SLA tracking and a knowledge base”
FanDesk was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #90 on the daily leaderboard. Enterprise helpdesk with SLA tracking, knowledge base, and multi-channel notifications.
On the analytics side, FanDesk competes within Customer Communication — topics that collectively have 12.8k followers on Product Hunt. The dashboard above tracks how FanDesk performed against the three products that launched closest to it on the same day.
Who hunted FanDesk?
FanDesk was hunted by Hamze Zare. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of FanDesk including community comment highlights and product details, visit the product overview.
Hamze Zare