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Epimela
From customer conversations to organized work.
Most AI assistants answer a call. Epimela helps manage what happens next. The AI front office for local service businesses. • Connect calls, messages, photos, and attachments to each customer and job. • Simulate voice and text conversations end to end. Test workflows and escalations before going live, then switch to Production with one click. • Customize every step to your business and improve replies with approved learnings.
Two things make Epimela different:
1. Simulate everything before going live.
Epimela lets you test your AI front office end-to-end across voice calls, text, and customer channels. Choose from pre-built scenario libraries to stress-test your AI agents with tricky questions, missing info, and complex escalations—ensuring your workflow logic is bulletproof before touching a real customer. When you're confident everything works the way you want, you can switch to Production with a single click.
2. Make your AI front office work your way.
Every step is configurable to fit your business, your processes, and your communication style. Every step could be fully automated or reviewed first. Epimela can also learn from day-to-day customer interactions, helping you refine its responses and align them with how your business operates. You can review changes, test improvements, and apply approved learnings.
Together, these capabilities give service businesses something important: the flexibility to shape their AI front office and the confidence to test it before putting it to work.
We're launching on Product Hunt to meet our first users, learn from real service-business workflows, and make Epimela genuinely useful for the people who run them.
If you run a local service business or build tools for one, we'd love to hear from you.
What would you need to test or customize before trusting an AI front office to handle conversations with your customers?
We're excited to hear your feedback! 🚀
About Epimela on Product Hunt
“From customer conversations to organized work.”
Epimela was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #188 on the daily leaderboard. Most AI assistants answer a call. Epimela helps manage what happens next. The AI front office for local service businesses. • Connect calls, messages, photos, and attachments to each customer and job. • Simulate voice and text conversations end to end. Test workflows and escalations before going live, then switch to Production with one click. • Customize every step to your business and improve replies with approved learnings.
On the analytics side, Epimela competes within Artificial Intelligence and Home services — topics that collectively have 482.5k followers on Product Hunt. The dashboard above tracks how Epimela performed against the three products that launched closest to it on the same day.
Who hunted Epimela?
Epimela was hunted by Damien Cutler. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Epimela including community comment highlights and product details, visit the product overview.
Damien Cutler