Configurable safety control for enterprise agent deployment.
Voice agents drift, get manipulated, or go off-brand in production. Guardrails 2.0 adds real-time policy enforcement, prompt injection protection, and custom rules to ElevenAgents. For enterprise teams deploying agents at scale.
But most teams don't have a way to enforce what their agents should and shouldn't say, especially when users actively try to push past system instructions.
ElevenAgents Guardrails 2.0 is a redesigned safety layer that validates user inputs and agent responses in real time, before anything reaches the end user.
The problem:
Agents drift in long conversations. System prompts don't hold under pressure.
One wrong response in healthcare or banking breaks trust fast.
The solution:
Guardrails 2.0 gives teams three independent enforcement layers: system prompt hardening, user input validation, and agent response validation.
Custom Guardrails let you define policies in natural language and enforce them automatically across every call.
What makes it interesting:
🔒 Custom rules run as an independent parallel check, not a filter on the main model
🎯 Pre-built protections for focus, content safety, and prompt injection
⚙️ Execution modes tuned for voice latency tradeoffs
🚪 Configurable exit strategies when a guardrail fires
📋 Conversation history redaction for compliance-sensitive deployments
Built for enterprise teams deploying voice agents in regulated industries: healthcare, banking, and retail.
Note: currently in alpha.
Redaction and Zero Retention Mode are enterprise-tier.
If you're moving voice agents from pilot to production, this is the infrastructure layer that makes it viable.
Rohan Chaubey
Voice agents are moving fast into production.
But most teams don't have a way to enforce what their agents should and shouldn't say, especially when users actively try to push past system instructions.
ElevenAgents Guardrails 2.0 is a redesigned safety layer that validates user inputs and agent responses in real time, before anything reaches the end user.
The problem:
Agents drift in long conversations. System prompts don't hold under pressure.
One wrong response in healthcare or banking breaks trust fast.
The solution:
Guardrails 2.0 gives teams three independent enforcement layers: system prompt hardening, user input validation, and agent response validation.
Custom Guardrails let you define policies in natural language and enforce them automatically across every call.
What makes it interesting:
🔒 Custom rules run as an independent parallel check, not a filter on the main model
🎯 Pre-built protections for focus, content safety, and prompt injection
⚙️ Execution modes tuned for voice latency tradeoffs
🚪 Configurable exit strategies when a guardrail fires
📋 Conversation history redaction for compliance-sensitive deployments
Built for enterprise teams deploying voice agents in regulated industries: healthcare, banking, and retail.
Note: currently in alpha.
Redaction and Zero Retention Mode are enterprise-tier.
If you're moving voice agents from pilot to production, this is the infrastructure layer that makes it viable.