AI Conversational surveys with real time follow ups
Duonut goes beyond traditional surveys by engaging customers with real-time, AI-generated follow-up questions. The AI is trained using your URL or internal docs. Easily embed it in your product flow to receive instant, AI-generated summaries of user responses.
Say goodbye to basic NPS surveys!
Hi PH family,
Your users are being flooded with NPS surveys that they have no good reason to respond to. Most businesses rely heavily on surveys for customer feedback, yet the Industry average survey response rate is mere 1% to 4%. They provide businesses with superficial feedback at best.
Asking the right question to the right person at the right time matters!
At Duonut, we advocate a new approach: identify the specific cohorts of users that are impacting your business (e.g. inactive or churned customers), intercept them at highly moments when they're most vulnerable, and give them a delightful feedback experience that makes them feel heard.
Duonut leverages AI to:
1. ”Create Tailored Survey Questions” automatically from the content on a website for now. Adding more sources soon.
2. These surveys can then be “Embedded Anywhere” on their website, inside products, or through outreach tools.
3. Duonut's AI chat bot “Engages Customers with Conversational Follow-up Questions” in real time - to extract deeper insights and improve customer feedback collection.
4. Provide “AI-generated Summaries” of responses to help businesses make actionable decisions.
Most Fun part of Duonut is that your well-trained AI will engage with your audience in the survey as if you are talking to a REAL person. This will help in delivering customer success and increase revenue by improving user engagement and streamline the survey process.
As part of their launch, Duonut is offering to help set up Conversation AI survey for your core flows on sign-up. Use the code DUONUT_LAUNCH while signing up: https://app.duonut.com/duonut/88...
Thanks and Regards,
Ramya Bhaskar
Founder - Duonut
https://www.linkedin.com/in/ramy...
Duonut.com
About Duonut on Product Hunt
“AI Conversational surveys with real time follow ups”
Duonut launched on Product Hunt on October 21st, 2024 and earned 376 upvotes and 44 comments, placing #5 on the daily leaderboard. Duonut goes beyond traditional surveys by engaging customers with real-time, AI-generated follow-up questions. The AI is trained using your URL or internal docs. Easily embed it in your product flow to receive instant, AI-generated summaries of user responses.
On the analytics side, Duonut competes within Customer Success, Customer Communication and Artificial Intelligence — topics that collectively have 484.9k followers on Product Hunt. The dashboard above tracks how Duonut performed against the three products that launched closest to it on the same day.
Who hunted Duonut?
Duonut was hunted by Ramya Bhaskar. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Ramya Bhaskar