Instant bug reports with video replay for your users
Let your users report bugs and issues instantly straight from your website. With Dummi, your team can watch exactly how and where things went wrong for your users. Plus, each report has all the technical information your devs will need to fix bugs 10x faster.
Hey Product Hunt 👋
I'm excited to share Dummi for Customer Support, a super simple tool that lets your users report issues with instant issue replays and screen recordings, no downloads or logins required.
We built Dummi to solve a problem we kept running into: vague support tickets. With Dummi, your users can show you exactly what went wrong, so your team can understand and resolve issues faster.
- No back and forth with users required
- Resolve bugs and issues 10x faster
- Integrations with Intercom, Slack, Jira, Asana, Linear and more
- lightweight, privacy-fist
- Make your customer and support team happier
Here's what it does:
1. Your user finds an issue with your software
2. They click the Dummi button and a replay of their issue comes up
3. They review the video and add any context that is missing before sending it to your team
4. Your support team quickly reviews and issue and sends the report to your developers.
5. Your devs get all the technical info they need alongside the video of what went wrong so the issue is fixed fast.
Would love your thoughts and feedback! You can check it out here: dummi.com/cs
About Dummi on Product Hunt
“Instant bug reports with video replay for your users”
Dummi launched on Product Hunt on April 22nd, 2025 and earned 186 upvotes and 22 comments, placing #6 on the daily leaderboard. Let your users report bugs and issues instantly straight from your website. With Dummi, your team can watch exactly how and where things went wrong for your users. Plus, each report has all the technical information your devs will need to fix bugs 10x faster.
On the analytics side, Dummi competes within Customer Success, User Experience and Developer Tools — topics that collectively have 882.1k followers on Product Hunt. The dashboard above tracks how Dummi performed against the three products that launched closest to it on the same day.
Who hunted Dummi?
Dummi was hunted by Giulia Dressler. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Giulia Dressler