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Dredo
A flexible helpdesk that doesn't charge per seat
Dredo is a flexible helpdesk for small businesses, agencies and growing teams. Create your support portal, invite your team, build custom ticket types, assign tickets, manage permissions and connect your own tools and data. Pricing is per workspace, so your bill doesn't grow every time you add another agent. Use it for customer support, internal requests, client support and more.
Hey Product Hunt 👋
I built Dredo because I wanted a helpdesk that was simple enough for a small team, without becoming limiting as that team grows.
A lot of support tools either start very basic or quickly get expensive once you invite more people. Per seat pricing especially never made much sense to me for teams where not everyone spends their entire day answering tickets.
So Dredo is priced per workspace instead.
The first version already covers the things I wanted from a helpdesk: a shared inbox, assignments, teams and permissions, internal notes, SLAs, automations, custom ticket types and fields, and a customer portal that can use your own branding.
I also wanted it to work beyond traditional customer support. You can use Dredo for an internal IT desk, managing requests from agency clients, handling support for a SaaS, or anywhere else where email starts becoming difficult to keep organized.
This is still the beginning, and that's also why I'm launching it here. I'd love to hear what feels missing, what you'd change, or what would stop you from moving your current support workflow to Dredo.
Thanks for checking it out!
About Dredo on Product Hunt
“A flexible helpdesk that doesn't charge per seat”
Dredo was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #24 on the daily leaderboard. Dredo is a flexible helpdesk for small businesses, agencies and growing teams. Create your support portal, invite your team, build custom ticket types, assign tickets, manage permissions and connect your own tools and data. Pricing is per workspace, so your bill doesn't grow every time you add another agent. Use it for customer support, internal requests, client support and more.
On the analytics side, Dredo competes within Customer Communication, SaaS and Business — topics that collectively have 65.4k followers on Product Hunt. The dashboard above tracks how Dredo performed against the three products that launched closest to it on the same day.
Who hunted Dredo?
Dredo was hunted by aleki. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Dredo including community comment highlights and product details, visit the product overview.
aleki