Dovetail is the only AI-first insights hub that makes it easier to automatically centralize and transform scattered customer feedback into insights that drive decisions and every stage of the product development lifecycle.
Jeremie here, Dovetail’s Community Lead, and I’m thrilled to launch Dovetail 3.0 on Product Hunt. We’ve had such a great time growing our community here and are looking for your feedback as we celebrate our biggest launch ever!
Below is an overview of everything that’s included in Dovetail 3.0. Please go forth and try things out and comment with your thoughts on the future of customer insights in the age of AI.
3 new products
1️⃣ Channels: Take control of your customer feedback to identify patterns before they become problems. Using LLM and ML techniques, Channels continuously classifies and tracks themes in large data sets like support tickets, app reviews, feedback, and more.
2️⃣ Ask Dovetail: Bring your customer to life with instant, conversational insights directly in Slack. Quickly ask questions to access automatic podcast-style updates for all related data across Dovetail in Slack and Microsoft Teams.
3️⃣ Recruit: Find, schedule, and incentivize research participants from our database of over 3 million people. Gather valuable information for your discovery by streamlining how you manage and recruit research contacts directly in Dovetail.
5 new features
📅 New calendar integrations: Go from meeting to shareable highlights in under five minutes. Sync with Google Calendar and Microsoft Outlook 365 to instantly upload and analyze recordings of customer interviews, sales calls, usability tests, and more.
🤖 New automated analysis features: Let Dovetail’s AI do the work in analyzing data and instantly creating summaries, highlights, and insights from customer calls, documents, and more. See where AI has been used and control the level of analysis you want—choose from fully automated, helpful suggestions, or disable AI completely.
📊 New support for surveys: Add a powerful new dimension to your customer insights with automated survey analysis. Import responses, map questions and answers, and get an AI-generated insights with text answer summaries and charts.
🔗 New web link sharing: Seamlessly share customer insights where your team works. Through a unique page view, stakeholders can consume data, tags, highlights, and insights without needing to login to Dovetail.
🖼️ Redesigned interface: Quickly find the insights you need to inform your next big decision. Inspired by consumer software, our new navigation and simplified project interface makes it easier for everyone to get started and find what they need in Dovetail.
About Dovetail 3.0 on Product Hunt
“The AI-first customer insights hub”
Dovetail 3.0 launched on Product Hunt on October 15th, 2024 and earned 244 upvotes and 21 comments, placing #14 on the daily leaderboard. Dovetail is the only AI-first insights hub that makes it easier to automatically centralize and transform scattered customer feedback into insights that drive decisions and every stage of the product development lifecycle.
On the analytics side, Dovetail 3.0 competes within Design Tools, User Experience and Artificial Intelligence — topics that collectively have 1.1M followers on Product Hunt. The dashboard above tracks how Dovetail 3.0 performed against the three products that launched closest to it on the same day.
Who hunted Dovetail 3.0?
Dovetail 3.0 was hunted by Jeremie Gluckman-Picard. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Jeremie Gluckman-Picard