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Docket
Don't Rent. Own Your Agentic Support Centre.
Docket answers your customers, hands the work to your coding agent, and keeps the changelog, roadmap and FAQ up to date automatically. One payment, no subscription, no seats. Unlimited products on every plan, including the free version. Docket is yours, so customise it to suit your needs. It sits on a subdomain of yours, under your brand. Docket allows you to create the Support Centre that you and your business needs.
Hey Product Hunt, we are the team behind Docket.
We wanted a support centre for our own products, one our coding agent could run and that did not cost a fortune every month. We could not find one that did both, so we built it ourselves. Now we have turned it into something anyone can buy once and own.
Docket is a support centre you run yourself: bug reports, feature requests, a public roadmap, a changelog, an FAQ and testimonials, on your own domain. No database, and no account.
A few things we are proud of:
- Customers describe what went wrong in their own words. Your agent reads each one, asks for what is missing, and sets the status.
- Your agent writes the first acknowledgment for you, and continues to update them through the development as well as updating your changelog, roadmap and FAQ on every new update.
- Every workflow is a trigger, an action and a schedule you set. Change the ones that arrive, delete them, or write your own.
- One purchase covers every way a customer might reach you: a widget in the corner of your product, a quick menu from any link in your footer, and a support centre on your own domain.
- No accounts, no dashboard, no vendor in the middle. Point Docket at the tools you already use, and it runs.
- You own the code, so nothing here is fixed: the colours, the boards, the statuses, what happens when something arrives. Just ask your agent.
- Docket installs itself in 10 minutes. Hand one line to your agent and get back to your product.
- After that, Docket keeps itself current. Anything new arrives as a pull request written in plain English, and nothing changes until you merge it.
Free gives you the whole board, and you run it by hand. Pro and Studio add the agentic support and a range of other features. Pay once. Own it forever. No seats, no per-board pricing, no renewal.
Free: for doing your own support, on as many products as you like.
Pro, $99 once: for the developer who wants support to run without them.
Studio, $249 once: for agencies and teams. One licence covers every client.
We continue to use Docket ourselves as our own Support Centre, and we'll be continuing to update it as we improve the product.
You can click around the live demo here: https://www.theodorehq.com/docke...
Would love to hear what you think, and happy to answer anything below!
About Docket on Product Hunt
“Don't Rent. Own Your Agentic Support Centre.”
Docket was submitted on Product Hunt and earned 4 upvotes and 1 comments, placing #40 on the daily leaderboard. Docket answers your customers, hands the work to your coding agent, and keeps the changelog, roadmap and FAQ up to date automatically. One payment, no subscription, no seats. Unlimited products on every plan, including the free version. Docket is yours, so customise it to suit your needs. It sits on a subdomain of yours, under your brand. Docket allows you to create the Support Centre that you and your business needs.
On the analytics side, Docket competes within Customer Success, Customer Communication and Developer Tools — topics that collectively have 539.5k followers on Product Hunt. The dashboard above tracks how Docket performed against the three products that launched closest to it on the same day.
Who hunted Docket?
Docket was hunted by THEODORE HQ. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Docket including community comment highlights and product details, visit the product overview.
THEODORE HQ