New ways to reach customers in the moments that matter
Customer.io's most expansive launch yet brings powerful new ways to engage customers exactly when it matters across expanded triggers, surfaces, and channels. Reach customers with geofencing, Live Notifications, flexible SMS providers, notification inbox, and beyond. Improved WhatsApp management, smarter AI, and more, all from one platform.
We're excited to be back on Product Hunt for our first launch since 2017.
A lot has changed since then. We've grown to support more than 9,000 brands, crossed $100M ARR, and evolved from an email platform into a complete customer engagement platform.
One thing hasn't changed: helping businesses build meaningful relationships with their customers has always been at the core of what we do.
Over the past year, we've heard the same challenge from customers:
It's not enough to build great customer journeys. You need to show up at exactly the right moment.
That's what inspired this release.
Today, we're launching more than 10 new features that help brands connect with customers wherever they are:
📍 Native Geofencing
📱 Live Notifications (Live Activities for iOS and Live Updates for Android)
💬 Bring your own SMS provider
📥 Notification inbox
🟢 Native WhatsApp template management
🤖 Enhanced AI actions
🌙 Dark mode (finally!)
...plus multiple apps per workspace, omnichannel subscription controls, message frequency caps, tooltips, and more.
These features work together inside the same automations, segments, and data your team already uses, making it easier to engage customers across mobile, web, SMS, in-app, WhatsApp, email, and beyond.
Whether you're notifying someone the moment they enter a store, updating them on their lock screen in real time, or giving them a place to revisit important messages later, Customer.io helps you show up when it matters most.
We'd love to hear from you:
• Which feature are you most excited about?
• What's the biggest challenge you face with customer engagement today?
• If you run a mobile app, what would you build with these new capabilities?
Our team will be here throughout the day answering questions, gathering feedback, and talking about what's next.
Thanks so much for checking us out. It's great to be back, and we can't wait to hear what you think! 🚀
About Customer.io Summer Release on Product Hunt
“New ways to reach customers in the moments that matter”
Customer.io Summer Release launched on Product Hunt on July 31st, 2026 and earned 134 upvotes and 3 comments, placing #8 on the daily leaderboard. Customer.io's most expansive launch yet brings powerful new ways to engage customers exactly when it matters across expanded triggers, surfaces, and channels. Reach customers with geofencing, Live Notifications, flexible SMS providers, notification inbox, and beyond. Improved WhatsApp management, smarter AI, and more, all from one platform.
On the analytics side, Customer.io Summer Release competes within Email, Email Marketing and Marketing — topics that collectively have 536.9k followers on Product Hunt. The dashboard above tracks how Customer.io Summer Release performed against the three products that launched closest to it on the same day.
Who hunted Customer.io Summer Release?
Customer.io Summer Release was hunted by fmerian. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Reviews
Customer.io Summer Release has received 26 reviews on Product Hunt with an average rating of 4.65/5. Read all reviews on Product Hunt.
For a complete overview of Customer.io Summer Release including community comment highlights and product details, visit the product overview.
fmerian
👋 Hey Product Hunt! It's Jeff from Customer.io
We're excited to be back on Product Hunt for our first launch since 2017.
A lot has changed since then. We've grown to support more than 9,000 brands, crossed $100M ARR, and evolved from an email platform into a complete customer engagement platform.
One thing hasn't changed: helping businesses build meaningful relationships with their customers has always been at the core of what we do.
Over the past year, we've heard the same challenge from customers:
It's not enough to build great customer journeys. You need to show up at exactly the right moment.
That's what inspired this release.
Today, we're launching more than 10 new features that help brands connect with customers wherever they are:
📍 Native Geofencing
📱 Live Notifications (Live Activities for iOS and Live Updates for Android)
💬 Bring your own SMS provider
📥 Notification inbox
🟢 Native WhatsApp template management
🤖 Enhanced AI actions
🌙 Dark mode (finally!)
...plus multiple apps per workspace, omnichannel subscription controls, message frequency caps, tooltips, and more.
These features work together inside the same automations, segments, and data your team already uses, making it easier to engage customers across mobile, web, SMS, in-app, WhatsApp, email, and beyond.
Whether you're notifying someone the moment they enter a store, updating them on their lock screen in real time, or giving them a place to revisit important messages later, Customer.io helps you show up when it matters most.
We'd love to hear from you:
• Which feature are you most excited about?
• What's the biggest challenge you face with customer engagement today?
• If you run a mobile app, what would you build with these new capabilities?
Our team will be here throughout the day answering questions, gathering feedback, and talking about what's next.
Thanks so much for checking us out. It's great to be back, and we can't wait to hear what you think! 🚀