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CraftCX
Observability & Intelligence tooling for AI Support Agents
Understand every conversation your AI support agent handled, identify recurring customer issues, and review the evidence behind every finding with CraftCX.
CraftCX helps teams understand their AI support and what their customers need. It reviews support conversations to measure quality, find recurring issues, uncover insights, and show where to improve.
Support conversations tell you more than how many tickets were closed. They show where customers get stuck, what they ask for, and whether they get the help they need.
We built CraftCX to make that information useful. It works alongside your helpdesk and AI agents, connecting quality scores and recurring issues to the conversations behind them. Your team can see what happened and decide what to improve.
About CraftCX on Product Hunt
“Observability & Intelligence tooling for AI Support Agents”
CraftCX was submitted on Product Hunt and earned 4 upvotes and 1 comments, placing #94 on the daily leaderboard. Understand every conversation your AI support agent handled, identify recurring customer issues, and review the evidence behind every finding with CraftCX.
On the analytics side, CraftCX competes within Productivity and Artificial Intelligence — topics that collectively have 1.1M followers on Product Hunt. The dashboard above tracks how CraftCX performed against the three products that launched closest to it on the same day.
Who hunted CraftCX?
CraftCX was hunted by Jason Dugdale. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of CraftCX including community comment highlights and product details, visit the product overview.
Jason Dugdale