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Conduit AI

Unified inbox & workflows for conversational AI agents

Conduit is the platform for building, training, and iterating on conversational AI agents. It unifies business communication in a single inbox where agents not only respond but continually improve. Agents operate across calls, email, SMS, and chat.

Top comment

Hey Product Hunt 👋 Punn here, co-founder of Conduit.

We’re excited to launch Conduit for general access! We're the only conversational AI platform that focuses on working alongside your AI agents.


Why we built this?

  • We needed it. Running Conduit, we had two problems: running our own support with a lean team and engineering a sales funnel that actually converts. Building for customers helped, but using it ourselves exposed the real edges. That forced a rebuild, so agents are easier to design, deploy, and improve.

  • Today, our setup automates nearly 80% of inbound support, and the same system powers outbound sales sequences that now convert materially better.

What’s actually new vs. alternatives?

  1. We're an AI native help desk, not a headless plugin. We’ve built inbox that human agents use every day. Our inbox was carefully designed to help teams increase automation over time.

  2. Our users operate alongside AI, then automate themselves. At Conduit we believe that automation is a continuous journey, and that requires teaching and managing your AI teammates. Our agent hub helps teams add SOPs, review suggestions, manage their knowledge base, and build complex workflows.

  3. Omnichannel conversations are fully threaded. We operate on a contact-based model (vs ticket-based). Context across calls, SMS, email, web chat, maintained in one coherent thread for humans and AI agents.

  4. Run reactive and proactive automation. Customer service teams can go beyond customer and trigger event-driven workflows from native app events and common integrations.

  5. Workflows as tools. AI agents can use Zapier/n8n-style workflow automations to take action and achieve outcomes, for example: assign maintenance, text the vendor, confirm back to the resident, and close the loop.

  6. Synchronous and asynchronous. Instant chat at the right time and flexible multi-step follow-ups when it’s needed.

Who is this for?

  • The Builders. Tech-savvy teams can own agent creation and iteration. AI agents and workflows are fully configurable and customizable for any conversational use case.

  • Enterprises. We build it with you. If the use case fits our wheelhouse, our team implements, integrates, and tunes it with your SOPs until it’s reliable.

  • Agencies and affiliates. Resell Conduit, implement for your clients, and share in the upside. We provide enablement, patterns, and a usage-based model that scales with your book.

How to get started?

We want to see what kinds of AI agents the PH community can come up with. So in addition to a 14-day trial, we're offering $2,000 worth of AI credits for the first 25 users that uses code CONDUITPH during sign up!

Comment your dream conversational workflow! We'll send $1,000 in credits to our 3 favorite ideas!

Thank you so much for your support. If you have any feedback, questions, or comments, please reach out - our whole team will be around :)