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Chatpont
AI support agents that answer, act and execute
ChatPont helps teams launch AI support agents across website, email, Teams, WhatsApp, and helpdesk tools. It answers from your knowledge base, takes approved actions in connected systems. Instead of only deflecting tickets, ChatPont helps resolve repetitive support work end to end.
I’m Erdem, Product Manager at Autom Mate and one of the people working on ChatPont.
We built ChatPont because most AI support tools still stop at the first answer. They can reply to a customer, but the real work usually continues somewhere else: checking an order, opening a ticket, escalating to the right team, updating a record, or asking a human to approve the next step.
With ChatPont, we wanted to move from “AI chatbot” to “AI support agent”.
ChatPont can:
Answer from your own knowledge base Work across website, email, Slack, WhatsApp, and helpdesk tools Trigger approved actions in connected systems Escalate to humans with the full context Help teams reduce repetitive support work without losing control
We are still early, and we’re especially interested in feedback from support, CX, SaaS, and operations teams.
Would love to hear what you think, what feels missing, and where you would or wouldn’t trust an AI agent inside your support process.
About Chatpont on Product Hunt
“AI support agents that answer, act and execute”
Chatpont was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #142 on the daily leaderboard. ChatPont helps teams launch AI support agents across website, email, Teams, WhatsApp, and helpdesk tools. It answers from your knowledge base, takes approved actions in connected systems. Instead of only deflecting tickets, ChatPont helps resolve repetitive support work end to end.
On the analytics side, Chatpont competes within SaaS, Artificial Intelligence and No-Code — topics that collectively have 521.9k followers on Product Hunt. The dashboard above tracks how Chatpont performed against the three products that launched closest to it on the same day.
Who hunted Chatpont?
Chatpont was hunted by Erdem Sakın. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Chatpont including community comment highlights and product details, visit the product overview.
Erdem Sakın
Hey Product Hunt 👋
I’m Erdem, Product Manager at Autom Mate and one of the people working on ChatPont.
We built ChatPont because most AI support tools still stop at the first answer. They can reply to a customer, but the real work usually continues somewhere else: checking an order, opening a ticket, escalating to the right team, updating a record, or asking a human to approve the next step.
With ChatPont, we wanted to move from “AI chatbot” to “AI support agent”.
ChatPont can:
Answer from your own knowledge base
Work across website, email, Slack, WhatsApp, and helpdesk tools
Trigger approved actions in connected systems
Escalate to humans with the full context
Help teams reduce repetitive support work without losing control
We are still early, and we’re especially interested in feedback from support, CX, SaaS, and operations teams.
Would love to hear what you think, what feels missing, and where you would or wouldn’t trust an AI agent inside your support process.