The help center I built after Intercom's search broke
π Launch day only: $200 off any lifetime deal with code PHLAUNCH ($399 β $199, $799 β $599). Ends Oct 2, 12 AM PT. Most help centers give you a subdomain, a keyword search, and a monthly bill. chat.sh is different: π AI search that writes the answer and cites the pages it used π Lives in a folder on your own site (yoursite.com/help) π€ Every page as markdown for ChatGPT, Claude, and llms.txt πΈ Pay once, no subscription Try it at chat.sh/help. Chat messenger and a support inbox are next.
Hey Product Hunt π
Two weeks ago I searched "what's the cost?" in our Intercom help center.
It matched on "the" π€¦ββοΈ
It's 2026 and help center search was still keyword matching. I tweeted about it, Intercom confirmed it was a bug, and I said: if it's not fixed in 7 days, I'm building my own.
On day four, I had one.
That's chat.sh. I moved testimonial.to's help center onto it (live at testimonial.to/guide), and it's what I use every day now.
What's different:
π Search reads the question and writes the answer, with links to the articles it came from
π It lives in a folder on your site, like yoursite.com/help, not a subdomain
π URLs a human can read, and a preview card for every article when you share it
π€ Every page can be copied as markdown or opened in ChatGPT or Claude, plus llms.txt for agents
Next up: a chat messenger that gives the same answers inside your app, then a support inbox.
Pricing: pay once, no subscription.
π³ $399 (only for now): 1,000 AI credits a month, 3 teammates, 3 inbox seats
π³ $799 (only for now): 5,000 AI credits a month, 5 teammates, 5 inbox seats
Every time we ship the next piece, the price goes up $100. Buy today and you get the messenger and the inbox when they land, without paying again.
I'd love your feedback, especially if you've ever searched your own help center and found nothing. Try it at chat.sh/help and ask it anything.
About Chat.sh on Product Hunt
βThe help center I built after Intercom's search brokeβ
Chat.sh launched on Product Hunt on October 1st, 2026 and earned 104 upvotes and 4 comments, placing #8 on the daily leaderboard. π Launch day only: $200 off any lifetime deal with code PHLAUNCH ($399 β $199, $799 β $599). Ends Oct 2, 12 AM PT. Most help centers give you a subdomain, a keyword search, and a monthly bill. chat.sh is different: π AI search that writes the answer and cites the pages it used π Lives in a folder on your own site (yoursite.com/help) π€ Every page as markdown for ChatGPT, Claude, and llms.txt πΈ Pay once, no subscription Try it at chat.sh/help. Chat messenger and a support inbox are next.
On the analytics side, Chat.sh competes within Customer Success, SaaS and Artificial Intelligence β topics that collectively have 530.8k followers on Product Hunt. The dashboard above tracks how Chat.sh performed against the three products that launched closest to it on the same day.
Who hunted Chat.sh?
Chat.sh was hunted by Damon Chen. A βhunterβ on Product Hunt is the community member who submits a product to the platform β uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Chat.sh including community comment highlights and product details, visit the product overview.
Damon Chen