Put feedback management on Autopilot with powerful AI tools
Managing feedback can be time-consuming, especially at scale. Autopilot solves that challenge. It can detect feedback in chats, deduplicate it, reply to users, and summarize long threads. Autopilot handles the manual work while you focus on building product.
Hellooo everyone! Super excited to share Autopilot with you today.
We never wanted to build AI-powered features to check the AI box. We aimed to deliver features that provide clear value.
Here are the key features that make up Autopilot:
🔎 Feedback Discovery – connect sources and automatically find feedback in your customer conversations. Duplicates are merged so feedback is accurately quantified and centralized.
💬 Smart Replies – let Autopilot respond to user feedback on your behalf with questions to gain additional context
📄 Comment Summaries – summarize lengthy comment threads with a single click to understand the key takeaways
We’d love to hear what you think! Every plan gets some free credits, even the Canny Free plan. So give it a try 🙂
We’re also hosting a launch webinar today where we’ll demo Autopilot features. I’ll be there to answer questions! Come check it out (we’re also giving bonus credits to people who attend) — https://bit.ly/4bjiR1u