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Bitenta
Live video support for your website
Bitenta adds real-time, face-to-face video support to any website with a single line of code. Visitors get instant help without downloading an app, while agents handle calls from a browser dashboard or the iOS/Android app with CallKit and push notifications. Built on WebRTC for low-latency P2P video, it includes queue management, screen sharing, in-call chat & file transfer, post-call surveys, and privacy-first data handling with KVKK compliance.
Top comment
I've spent years watching a frustrating gap: businesses pour effort into their websites and ads, but the moment a real customer has a question, they get a chatbot or a ticket that gets answered hours later. Support should be a conversation — not a queue that makes people wait or leave. The idea for Bitenta came from that gap. I wanted to make "face-to-face support" as easy to add as a chat widget. Video sounded impossible for most teams — complex WebRTC plumbing, device permissions, queue management, a mobile app, and compliance on top. So I built it myself. What started as a tiny embed grew into a full platform: WebRTC peer-to-peer video with low latency, a smart queue, screen sharing, in-call chat and file transfer, post-call surveys, and native iOS/Android apps with CallKit and push notifications so agents never miss a call. The part I'm proudest of is the simplicity — it's one line of code on your site, no app install for your visitors. I also cared a lot about privacy. Bitenta handles data with KVKK compliance in mind, with clear consent and retention controls — because "live video" and "privacy" shouldn't be a tradeoff. I'd love your feedback: what's the one thing that would make you add live video support to your site?
About Bitenta on Product Hunt
“Live video support for your website”
Bitenta was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #128 on the daily leaderboard. Bitenta adds real-time, face-to-face video support to any website with a single line of code. Visitors get instant help without downloading an app, while agents handle calls from a browser dashboard or the iOS/Android app with CallKit and push notifications. Built on WebRTC for low-latency P2P video, it includes queue management, screen sharing, in-call chat & file transfer, post-call surveys, and privacy-first data handling with KVKK compliance.
On the analytics side, Bitenta competes within SaaS, Live Events and Video — topics that collectively have 46.7k followers on Product Hunt. The dashboard above tracks how Bitenta performed against the three products that launched closest to it on the same day.
Who hunted Bitenta?
Bitenta was hunted by S.ahmet BALCI. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Bitenta including community comment highlights and product details, visit the product overview.